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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,516

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 430,516 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

An outstanding team with a customer centric approach! Your interest is their utmost concern. I am a first time buyer and Veterans United guided me every step of the way! It was the best customer service I have received in what feels like eons!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

As a veteran and first time home owner, I was treated like family. Professional and kind from start to finish.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

This was a great experience, my team was always willing to assist and help in any way they could

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

It was a great pleasure to work with Veterans United home loans during this important transaction. Justin Hudson is a great professional who really cares about people. He is always upbeat and positive with great ideas, and made this transaction smooth for us. In fact, every associate that I spoke to at Veterans United had the same goal, and that was to work hard to make this life event as smooth and expedient as possible. We really appreciate their efforts and their professionalism. Thank you

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

4 out of 5 Stars
Would Recommend

It was hard to get our well test clear. One minute we were ok, then accepted, second review it wasnt accepted. Had to get well water test cleared by VHL regional director

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I would recommend going though veterans united home loans

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

As a first time home buyer, I couldn’t be more impressed or pleased with the professionals at Veterans United.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4 out of 5 Stars
Would Recommend
headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

If you are looking for a veteran home loan I highly recommend Veterans United Home Loans. They go above and beyond in getting you through the buying process.
Lupe Carter

headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

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5 out of 5 Stars
Would Recommend

Although there were some frustrating moments. I suppose those are to be expected in the home buying experience. But the loan officers were knowledgeable about their job. And we closed on the expected closing day which was a plus.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

I hope your experience is as seamless as ours!! We contacted Veterans United in mid February about getting a pre-approval and closed on our 1st home on June 4th. And that time included a little clean up on the credit score!! I'd wish you luck, but with Veterans United you won't need it!!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

2.5 out of 5 Stars

Jeremy was a great person to work with. The purchasing process was an overall disaster because the seller slow-walked everything-from signing documents to completing work required by the VA. Jeremy was very understanding and supportive, although a support staff member was very poor responding to voicemails and texts. My agent was fairly slow with providing updates, and only on the morning of closing sent me a TEXT with the address of the closing, and that he was on vacation. And a perfunctory congratulations on the purchase. Finally closed almost a full month late.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Jeri, we value your patience and commitment in sticking with your loan process. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. We are thrilled to hear that you had strong communication with Jeremy. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

More Reviews

See all 430,516 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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