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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,372

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 428,372 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Even our realtor was impressed and said he would recommend this company to other buyers

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

My home buying process was a pleasant one. My "team" was very knowledgeable and walked me through the process. They were encouraging, helpful and readily available to assist me in any way that they could. I never felt overwhelmed or stressed because I knew
that they had my back. I'm still in awe at how well and smooth things flowed because of my "team". "Team Awesome rocks!"

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend
headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

3.5 out of 5 Stars
Would Recommend

Ediri - our loan coordinator was not very helpful to our experience. She seemed slow in communicating and was not responsive when we had concerns about issues. Towards the end we ended up preferring to communicate with Rob.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Remind customers to update contact info before any appointments get made, otherwise they will be surprised when someone comes to sign closing paperwork especially when they received no prior communication about it. Also, all the forms that need to be signed should absolutely have signature lines, let's work smarter not harder.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Buying a home is hard enough, but Veterans United made it super easy. Answered all our questions throughout the process and made the process smooth and stress free for our family.

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

From top to bottom amazing experience. I was nervous going into this process being a first time home buyer but they were with me from start to finish! Did a great job explaining the steps, process and paperwork all while answering any question I had.

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

4.5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

4.5 out of 5 Stars
Would Recommend

The only negative about our experience is with Nina Eacker. At first she was there to answer questions and help update the process but the last 3 weeks couldn't get her to respond to emails, phone calls or text. The only one who would get back was Carrie Freeman. So thank you again again Carrie. Still would recommend veterans United to anyone. Thank for helping us find our home!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Wish I would have known they all text off same number. They were all very helpful and easy to work with.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

My wife and I are very happy.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

My entire loan team was extremely helpful throughout the entire process. They got the job done and we closed right on time. I've already recommended other servicemembers to utilize Veterans United!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3.5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

1.5 out of 5 Stars

I do not recommend Veterans United Home Loans, due to my personal experience with them.

Response from Veterans United

Hi Jerry, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

More Reviews

See all 428,372 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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