I would highly recommend Veterans United to any Veteran looking to purchase a new home, whether it's their first or fiftieth home they are purchasing. John Lyman and his team treated my wife and I like we were royalty. They promptly got back to us whenever we had a question and answered the question honestly whether it was the answer that we were wanting or not.
Ok so here are my thoughts as a veteran using Veterans United to buy your home....I would recommend using them however Veterans United as a whole needs to improve their communication and by that I mean they need to work on improving how long it takes to respond to veterans questions, and also making sure they provide veterans with all the info available not just part of it. But with a varying degree of patience and understanding overall it was not at all a bad experience. That being said, on an individual level Jacob Halls is definitely THE BEST person to talk to at Veterans United. Jacob goes above and beyond his role to make sure everything runs as smooth as silk. There is not a problem he cannot fix, and he absolutely cares about the veterans and their needs and wants. Whether it's first thing in the morning or super late at night when he's at home sleeping, it doesn't matter he will take care of any problems or address any and all concerns and makes sure to explain the details to you so you understand everything about the entire process. Jacob is always professional while at the same time making you feel comfortable and like you're part of his family. So in short, I do highly recommend Veterans United but Jacob Halls is the man you want to work with so ask for him.
We have worked with Veterans United three times for home purchases. I have always felt that they were working to get our family the best possible outcome.
Highly recommend Veterans United! Such an easy process, and they truly care about the veteran community.
It was a great experience all the way through. I really didn't have to worry about anything.
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Veterans United is probably the be company I have ever used. Every person I talked to was very helpful. I would rate it higher, but it only goes to 10.
Yes 100 % .. VU did everything possible to make this move easy on us.
Great team!!
From beginning to end the entire process was seamless. At times it did get very overwhelming but, the team also reassured me, things would get taken care of and within the same day everything was resolved. It definitely gives you a peace of mind to know your team is working day in and day out to get you in your home and to relieve some of that stress you encounter during the home buying stages. Forever grateful for Veterans United!
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Great experience overall!
Exemplary attention and service. Can't express in words my gratitude or the level of service I received. Proud to call them friends.
My loan team was professional, trustworthy, and went above and beyond.After being pre-approved for a loan, a checklist or a guide sheet on how to remain qualified for your loan would be helpful.The loan team was easy to contact and kept me informed every step of the way.I would definitely recommend United Veterans to anyone that is seeking a home.
I do think there ways to improve this step. First ask what services are they wanting and then email those numbers. I was thinking Erica was going to do all the leg work.
Second, when you have someone who is going to find you a good rate for home owners insurance. Make sure there is more then 1 options and are able to look at all available insurance companies that will provide insurance for my house. I had to go online to search for insurance and now I'm getting a lot of spam.I want to say thank you for helping me and for helping me be able to fund my travel costs.
