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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,697 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,697 unfiltered reviews

Starting on Page 540 of 14,824. Return to Page 1

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

The whole team was very knowledgeable, helpful, and very responsive with questions, I’m glad I chose VU. Overall a great experience with my first home loan. A special shout out to Ellis,Micheal, and Dalton, thank you guys for all the help, it was great working with you guys!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Amazing all my questions were answered promptly.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Hands down the smoothest home buying process. Ryan and team stayed on top of everything as expected. Made the whole experience very nice and will do business with them again.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Todd and Ben are the best

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

I would highly recommend Veterans United to any Veteran looking to purchase a new home, whether it's their first or fiftieth home they are purchasing. John Lyman and his team treated my wife and I like we were royalty. They promptly got back to us whenever we had a question and answered the question honestly whether it was the answer that we were wanting or not.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4.5 out of 5 Stars
headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

Ok so here are my thoughts as a veteran using Veterans United to buy your home....I would recommend using them however Veterans United as a whole needs to improve their communication and by that I mean they need to work on improving how long it takes to respond to veterans questions, and also making sure they provide veterans with all the info available not just part of it. But with a varying degree of patience and understanding overall it was not at all a bad experience. That being said, on an individual level Jacob Halls is definitely THE BEST person to talk to at Veterans United. Jacob goes above and beyond his role to make sure everything runs as smooth as silk. There is not a problem he cannot fix, and he absolutely cares about the veterans and their needs and wants. Whether it's first thing in the morning or super late at night when he's at home sleeping, it doesn't matter he will take care of any problems or address any and all concerns and makes sure to explain the details to you so you understand everything about the entire process. Jacob is always professional while at the same time making you feel comfortable and like you're part of his family. So in short, I do highly recommend Veterans United but Jacob Halls is the man you want to work with so ask for him.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

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5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

We have worked with Veterans United three times for home purchases. I have always felt that they were working to get our family the best possible outcome.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Highly recommend Veterans United! Such an easy process, and they truly care about the veteran community.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

It was a great experience all the way through. I really didn't have to worry about anything.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Veterans United is probably the be company I have ever used. Every person I talked to was very helpful. I would rate it higher, but it only goes to 10.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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Experience first-hand why 353,127 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

Yes 100 % .. VU did everything possible to make this move easy on us.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Great team!!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

From beginning to end the entire process was seamless. At times it did get very overwhelming but, the team also reassured me, things would get taken care of and within the same day everything was resolved. It definitely gives you a peace of mind to know your team is working day in and day out to get you in your home and to relieve some of that stress you encounter during the home buying stages. Forever grateful for Veterans United!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Great experience overall!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Exemplary attention and service. Can't express in words my gratitude or the level of service I received. Proud to call them friends.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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