I had a great experience and felt valued by the team. Alan David, Jon Hineline and the team were beyond amazing!
The only negative aspect was the underwriter team who only communicated by email despite my request for a phone call to clarify certain requested documents.
I would recommend Veteransunited to all vets.
They provided personalized service across the board.
Heidi and Diane and the concierge team was awesome throughout the whole process!!!
I felt very comfortable with the company and trusted what they were doing and saying. They made me feel like I was there only client. The whole team made the process easier for me to maneuver, without becoming overwhelmed.
The team was always available to talk and Ryan ensured our loan processed before the holiday weekend. We truly appreciate the care and support Ryan gave us. Thank you!
100% would recommend fellow veterans to use VU. The process was smooth and fast and any question I had was answered fast!
Brian was great. He was very communicative. This is the second home loan and have done one refinance with Brian. He is always a pleasure.
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The process was smooth, quick and very professional. Matthew and Amy are doing exceptional work. There were no hiccups. I would recommend your service to anyone. I really thought it would have been more, but thank God it wasn't. The transition was great. Thanks to everyone that participated.
Bill, Dennis, and Brianna were excellent. They were always a step ahead of the process to keep everything on track for our closing. Thank you.
Went above and beyond and worked tirelessly trying to solve problems with getting this loan! Even made themselves available on the weekend.
Everyone from the team was outstanding from start to finish. Super easy and friendly professional service. Wouldn’t use anyone else going forward!
Too many (almost there ) almost every other day, even 30minutes before closing with more reviews and signatures.
Jamie Itamoto was so helpful during my process from start to finish. She fully understood my situation since it was not just the usual purchase. She provided me with options that I didn’t even know about and made my transaction so smooth and easy. I would “highly” recommend Jamie to anyone who needs to take out a home loan. My sincere thanks go out to Jamie. Mahalo!
VU were amazing to work with! Very knowledgeable and most importantly, very helpful! The process was easy and they got the job done fast. Highly recommended them!
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Nathan was Super awesome and very helpful guy. He definitely went above and beyond to help us understand any questions we had.
Polite and worked very hard for us answered any and all questions we had and I’ tell you we had a lot of questions. Smooth transactions and I would HIGHLY RECOMMEND Veterans United to any one.THANK YOU
