Outstanding experience
Some small hiccups with paperwork but nothing that was not resolved quickly.
Super responsive, very friendly and professional. There were a few tiny bumps on the road along the way, stuff like some info being entered incorrectly by the team etc. but any time something like that surfaced, they were on it and fixed it immediately. An absolute pleasure working wiht the team. Strong and consistent communication and always went the extra mile. Would recommend them to anyone looking to buy a house!
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Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.
I would recommend to family and friends due to the streamlined process. We actually received an offer quick and the communication was great every step of the way.
I had 2 other lenders that were unable to get over the finish line. I came to Veterans United with a major time constraint and they were able to make my original closing date with only 5 days of communication and preparation. Can't recommend enough!
Fantastic people to work with and helped every step of the way!
Had questions throughout the process but, they were all answered clearly.
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This organization works hard and takes care of vets
Very quick responses. A few mix ups on paperwork but very minimal and no impact to how quickly we were able to close. Fantastic team to work with!
VA United made my house buying experience a smooth transition. My team was very hands on and made sure all of my questions and concerns mattered and taken care of. I would like to send a special thank you to my Loan Officer (Kevin) who basically held my hand the whole time and did it with the utmost professionalism. Would recommend Veterans United to anyone buying a house.
Five-Star Experience with Veterans United – A Dream Team!As a first-time homebuyer, I was both excited and nervous about the loan process—but working with Justin Menard, Gretchen Wood, and their incredible team at Veterans United made all the difference. From day one, they were knowledgeable, responsive, and genuinely committed to helping me succeed.Justin and Gretchen guided me through every step with patience and clarity, answering all my questions and making sure I felt confident and informed. Their professionalism was matched only by their kindness—they truly cared about my experience and went above and beyond to make the process smooth and stress-free.Thanks to their hard work and dedication, I was able to close on my first home with confidence and peace of mind. I can’t thank them enough for their support and would highly recommend them to any veteran or first-time buyer looking for a trustworthy, top-notch team.Thank you, Justin, Gretchen, and everyone at Veterans United—you made my dream of homeownership a reality!
Every question was answered immediately. We felt very supported through the process and confident that we were making sound decisions.
