There were points in the process that went a little downhill but there was the VU Home Loans team ready to help with anything I asked, going above and beyond to reach our goal. Now I am a proud home owner and my family and I couldn’t be happier. Thanks VU!
The whole experience was awesome!
What could have been a confusing maze was turned into a garden path by Veterans United personnel. I would gladly use them for any future loans.
The loan process was long, tedious, and at first I thought why all of the details, and paperwork, and inspections. But, I realized Veterans United had my best interest in mind. Because of Veterans United, Shannon, and Natalie, I have a home that has a brand new furnace, brand new AC, brand new Plumbing, brand new electrical, new roof, new paint. I cannot think Veterans United enough. This is my retirement home and I do not have to do anything to it.
Always responsive even after work hours!
Na
My loan officer was a blessing. Somehow, despite my role, duties, and overwhelming obligations, she was there for me - in the evenings, early morning, while out of town, during mom duties, and every other facet of my unpredictable, at times unresponsive, and certainly non-conducive work schedule to this home-buying experience. She [Jamie] made others in her office available, at my behest, during the only times I could speak or correspond without hesitation; she provided multiple means of communication to get documents and questions fielded or answered and completed in a timely manner, and ensured there were reminders when I fell behind. My loan officer was a true, consummate professional and this review does not do her and the VU team justice. Amid the aforementioned, my closing date was able to be moved earlier than anticipated so I could take care of some personal issues that were hanging in the balance. Not once did I feel underscored on the way to congratulations day. The VU app is incredibly reliable and the easiest to use to sign and review documents, connect accounts provide feedback in one location, with access by any VU team member. Everyone involved from the title company, to my realtor, and the VU closing manager cultivated a relationship through my loan officer, to ensure my purchase through VU was what I anticipated, and a once-in-a-lifetime experience. VU earned my loyalty and business for VA and other loans in the future for years to come. I will forever be grateful. Thanks, Jamie
10/10 helped my every need in finding a home and helping my financial situation
Exceptional service. Treated us as human beings and not as a " number". Whole heartedly recommend this team to handle loans and home needs.
Outstanding, I would definitely recommend this company to any veteran I know.
Veterans United is an amazing company and they really care about making it possible to get what your looking for.
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Veterans United provided me the absolute best VA loan experience I could imagine, very happy with a successful result of a 32 day closing! Between the online portal being an excellent user friendly tool, to the amazing loan officer I worked with, this home buying experience has proven to be a pleasure and I would highly recommend Veterans United to anyone looking for a mortgage company!
The process is easy and they will get you the best rates.
We have United Veterans to buy 2 houses and refinance 2 houses very satisfied
did everything I needed as an at-distance buyer
