It was a pleasure working with Amy Tesch she took care of the most important part of the home buying. We started off with Mary the lender and she eventually disappeared throughout the process of it all. She rarely answered her phone and wanted us to leave voicemails and she would eventually call us back at her conveinance. Amy on the other hand answered our every call and our every question in such a timely manner it was insane!!! Her email responses did not take hours nor did her calls. Instant replies and instant calls from Amy Tesch!!! We were truly close to cancelling our loan with Veterans united had it not been for Amy.!
This should be the first place to look at to get a Home loan. The people working their all know their jobs very well. We had 2 wonderful men that took great care in how things were going. They went above and beyond to do every thing they could to make this as easy as possible for us. We highly recommend every one using VU for their next purchase. They will call just to check to make sure every thing is going well and if their is anything they can be of help to us with.
I would highly recommend Veterans United to anyone. Our loan specialists were friendly and professional. They communicated with us throughout the whole process and answered all of our questions promptly. I have had negative experiences with other mortgage companies in the past and it is good to know that some companies still see me as a valued customer rather than a loan account number on a computer screen. Thank you Matt, Samantha, and Veterans United.
The process seemed to go well until closing. Three different figures were given just before closing and still couldn't get accurate numbers at closing. After closing was complete the loan officer wouldn't offer a resolution to this despicable situation and said his director would call me to see what could be done. I have yet to hear from anyone at Veterans United. Now that they are getting the money they do not care!
Veterans United is very easy to work with. They work well with both the realtor and the veteran. They are very knowledgeable and make themselves available any hour of the day for questions or help.
As this was my first time buying a home, I naturally had a lot of questions. My loan specialist Alex McFarland spent every bit of 2 hours or more making sure I had all the information I needed prior to even agreeing to proceed with the company he represented. I am very pleased with the outcome! Every step was made easier by Alex.
Both John and Adam were amazing! This was definitely a great experience. Whenever I did not understand something all I had to do was call. They were always there to help and if they did not answer, they called me back. I would recommend veterans united. Very positive experience
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Veterans United made our dream come reality. We had little hopes into getting in a home at the price range we set. They made it possible for us and in a very fast manner. Effective and efficient would be two words I would always think off when I hear VU!!!
With a not so squeak clean finacial past. They worked hard and sent me through all the right chanels to get what I wanted. Made the stress melt away. Thanks!!!
Nick & Adam are the best! If you luck up and get these two individuals you will be in good hands...
The team at VU make you feel like you are family. You are more than just a job to them. Each and everyone of them made us feel like we were their only customer throughout our entire two month process.
Good people to work with you
Veterans United is the BEST!!! I am a United States Marine, Combat Veteran and now a First Time Home Buyer thanks to the wonderful help of Geri Carlyon, Jennifer Heishman and Katie Rose!
My process began in October of 2015, with a below average credit score and a ton of prayers. After applying with Veterans United for my preapproval, I found out that I did not qualify at first. But rather than turn me away and say â€œtry again later,â€ the great people at Veterans United turned me to their Lighthouse program and Geri Carlyon, Sr. Lighthouse Consultant. Geri was amazing and took the time to address my issues and questions. She helped me create and organize a plan to get my credit on the right track and truly cared about me. Finally, after only a couple months and following Geriâ€™s guidance, I was able to get my credit score up to where I needed it. I was not only preapproved for my home loan, but I remained dedicated and have raised my score!!! Without Geriâ€™s knowledge, help and motivation, I would have never even had been close to becoming a Home Owner.
The Team at Veterans United was also kind enough to refer me to a great Real Estate Agent that worked with many Veterans like myself in the past, and was knowledgeable when it came to the VA Loan process. Throughout the remainder of the process, I had the great pleasure of working with Jennifer Heishman, Transaction Coordinator and Katie Rose, Sr. Loan Officer. Both Jennifer and Katie were extremely helpful and quick to follow up with me via phone and email. They too truly cared about me, and in these days and times, itâ€™s very hard to find businesses and individuals that do. Jennifer was there to direct me; always keeping me updated on the status of my paperwork and where we were in the process. Katie would always work with me and deliver options in order to find the best deal and rates for my VA Loan. At times, with their quick responses and outstanding customer service, it felt like I was their only customer. When the day came and they me that I was cleared to close in March of 2016, it was one of the best days of my life. I was so happy to share that moment with them!
Thank you so much Veterans United, and a HUGE and special THANK YOU to Geri, Jennifer and Katie!!! I am forever grateful to you and all that you have done for me! I will always recommend Veterans United to all of my brothers and sister in arms. You made me proud to serve by serving me, and now I am a proud Home Owner.
We thoroughly enjoyed our home buying experience with Veterans United. They took care of everything for us and made the entire experience as stress free as possible!! Highly reccommend!!
My husband and I recently purchased a home with the help of Veterans United Home Loans (VUHL). Our loan officer and his team of professionals were helpful, knowledgeable, friendly, courteous and professional. We highly recommend the services of VUHL!
Thank you Jeremy Meyer and Kelly Steeley for helping make our dream of home ownership a reality!
The Molina Family
If you need to buy or refinance a home, use Veterans United. They know everything about VA Home Loans and are great to deal with.
They helped me get the credit I needed to get my loan and it was a fast and easy process from stat to finish