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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,149

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 441,149 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United made our dreams come true. After our banks we had been banking with for over 20 years turned us away, Veterans United provided us with hope. They treated us with the upmost respect and was straight forward with us. Tyler and his team (Abbey, Tanner, and Megan) was on point from the start. I would highly recommend this team to anyone of my battle buddies and have already informed them too!! With the upmost respect and gratefulness, I want to so Thank You to Veterans United along with Tyler, Abbey, Tanner, and Megan. THANK YOU!!! Serrano family is grateful for all your hard work.

headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

4.5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

4.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

We could not be any happier or grateful to the whole team that we worked with through out this process. We look forward to our new life!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

3.5 out of 5 Stars
Would Recommend

A little disappointed with them

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Easy process can be a bit tedious with paperwork but worth it in the end. Would recommend very good people that care about veterans. Glad I crossed paths with them especially Nick my loan officer great guy.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4.5 out of 5 Stars
Would Recommend

Really good working to get the best deal possible and fast. Always there to help

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Wow, what a great process! They literally provided support for every aspect of the home buying process! Highly recommend!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

3.5 out of 5 Stars
Would Recommend
headshot image of Christy Herman

Loan Officer: Christy Herman

NMLS# 1641374

5 out of 5 Stars
Would Recommend

We had the best experience using Veteran’s United. The loan team was nothing but fantastic!!! We will refer anyone we know wanting to buy a home. Thanks for everything!!!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

2.5 out of 5 Stars

The home buying process is stressful having a good lender is key. After our experience we are not sure we would wholeheartedly recommend Veterans Loan.

Response from Veterans United

Hi Elrico, thank you for your open and honest feedback. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback and please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

4 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to my Veteran friends.

headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

When working with Veterans United you can relax because their process is straightforward, organized, and simple.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I cannot thank Veterans United enough for everything! Alex was phenomenal from day one, he worked super hard to get me closed early in time for my PCS move. Alex was not only there for me during the workday, he went above and beyond to give me his personal cell number to contact him even on off hours and was there for me along the process for all of my questions in between. He became a friend! I cannot thank him enough and will definitely be looking to Veterans United when purchasing my next home!

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Loan coordinator Melissa Logston. Very knowledgeable and hard worker who assisted with getting all the paperwork and any other information needed to make sure there was a smooth transition in home buying.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

More Reviews

See all 441,149 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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