I would give the team a score of 20 specially Gus awesome team everyone was so great. I can truly say I had a great experience to be able to close within 30 days. My real estate agent say never seen anything happen that fast he was amazed and so was I Veterans united you guys rock? I’m so grateful to start my new journey been a homeowner thank you guys and God bless.
Everyone is so helpful!
Justin Darr and his team are an fantastic group to work with!
Amazing people and system!
Thanks to the team that made it easy for me and helped me to start this journey . Couldn’t done it with out y’all , trust the process and please trust first time home buyers.
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Great team work to put you in the best position to buy a home
The whole team is great! The process is so streamlined and everyone is very pleasant to work with and when I have a questions I get an answer from a real human being in minutes. Don’t know what else I could ask for!
Already have referred my brother and told my friends who we got our loam with and what a help you have been.
Amazing, fast, technically friendly pocess, great team!
Everything with them was straight forward and smooth. Absolutely amazing team to work with.
There are people working for Veterans United who have no idea what serving means. I am not sure what the actual benefits are. I was talked down to when I questioned part of the programming. There are better benefits out there after I had the chance to research. There were some amazing advocates but there was a struggle with a giant part of it.
Response from Veterans United
Hi Mark,
I’m sorry to hear parts of your experience left you feeling dismissed and uncertain about the benefits. No one should feel talked down to when asking questions, and I understand how frustrating that must have been. I’m glad to hear you did connect with some of our amazing folks along the way, but I wish the whole process had felt that way for you. If you’d like to share more, our Client Advocate Team is here at ClientAdvocate@vu.com or 1-800-212-5200.
From the first moment I met Amanda to discuss my preapproval I felt she completely honest and was on my "side". Everyone at Veterans I had contact with were courteous and
efficient at their job. I felt a real team presence at Veterans. It was a as smooth as a transaction as there could have been. I truly appreciate the effort and efficiency of the whole team. Great job!!
