The team at Veteran’s United truly made me feel like a valued customer. I would recommend them to anyone in the process of searching for a home loan.
I would most definitely recommend Veteran's United to Veteran homebuyers. Their streamline process is the best! Working with VU made a possible daunting journey a wonderful experience. Thanks VU!
I would recommend Veterans United 1000 times over again. They went to great lengths to help us through what can be a very stressful process. They are with you whether it is an bump in the road or you just need a moment to vent. Our purchase was across country and they where with us for every step trying to make sure it all went as smoothly as possible.
Veterans United made the home buying process so easy! From the promt communication (I always felt like someone was there to answer my questions right away) to the attention to detail, it made the whole process about as stress-free as it can get, especially for a first-time home buyer like myself! Thank you, VU team!
Great team, made buy the home easy. Explained in details everything that was going on and the next step.
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USAA dropped the ball in handling my mortgage loan and Veterans United was there to pickup the pieces. Their knowledge and experience navigated me safely to closing and I am now enjoying my new home. I highly recommend Veterans United for all military, veterans and family!
I know that doing a refi via telephone, email and online across six time zones took extra effort. Adding covid restrictions to the mix as an obstacle made this even more challenging.Steve was a total professional throughout. Always responsive and available to answer questions and explain anything I didn’t understand.More importantly, I felt that Steve empathized with my situation when things didn’t quite go to plan.I would recommend Steve to anyone looking to refi.Thank you and well done.
Overall experience they the VA was horrible. Two months to close a loan is unheard of in these times especially since collateral was well over asking price of new home. Glenn our loan officer was everything you would expect from a loan officer. Michelle was super awesome and a pleasure to work with.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. James, we value your patience and commitment in sticking with your loan process, even when things became frustrating. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
I will definitely use Veterans United again and would highly recommend them to first time home buyers.
Veterans United is the only way to purchase a home if you're a Veteran; for a Veteran to use another method is insanity.
