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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

366,159

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
1

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Showing all 366,159 unfiltered, unedited reviews

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2 out of 5 Stars

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

Need this to be seen and heard for everyone!!We wanted to thank our loan officer Kennedy Kugle who did an amazing job from the start! My husband and I came into this homeowning process very discouraged, especially being Native Hawaiian locals living here in Hawaii. We already had a terrible experience with another company. After explaining my concerns, worries and experience with a previous mortgage company, Kennedy was optimistic and told us "you guys can do this" from the get-go. AND HE WAS RIGHT! Nothing but green lights throughout the entire process. Kennedy and his team made this entire process seem too good to be true that this would be happen, but he made this pipe dream of ours become a reality! Of course we had to do our part and made sure to check off everything on our to-do list as soon as Kennedy and his team requested anything. But it was nothing compared to the work he had put in to make sure this entire homeowning process seemed like a walk on the beach. My husband and I definitely recommend Veterans United and specifically Kenney Kugle we will be referring to any veteran family for homeowner help here in Hawaii. We could go on and on about how amazing this process was for us. We can't thank Kenney and his team enough for making this experience nothing short of amazing. We can't believe we can say, that we are kanaka that now own something here in our beautiful island home of Oahu, Hawaii. Mahalo nui Kennedy and Veterans United!!!

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

The team was great to work with. They accomplished things in a very systematic way and communicated well. Everyone had a task to perform and kept things in order. Any veteran would like working with this team!

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Lee

NMLS# 2119715

4.5 out of 5 Stars
Would Recommend

Everyone was extremely helpful throughout this quick buy. There were a few scares towards closing, but I was reassured by everyone on the team that things will be better at closing and sure enough things did get a lot better.

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

Thr underwriting and hone inspection need lots of work. Try getting everything all at once instead of waiting til last min for things to be done. We thought every was good then last min nope something else this went on for the entire process.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

4 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

As a veteran, the service that I received through veterans united was exactly what we fight for as service members and what makes America so great. The level of respect, genuine concern and enthusiasm that vets united provided me was above and beyond. I thank the lord every day for the blessings I receive and the amazingly smooth process that Ryan Mason and his team did for me. Thank you Veterans United

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Amazing experience through Kim and her team.

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend

My experience went smoothly. Closed in about a month and could have been quicker if not for the VA appraisal taking 2 weeks. Mike worked with me in getting a competitive loan and the team was very responsive.

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Zane and Monika worked with us and provided us with all we needed during this process! Awesome job!

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

My team at Veterans United did an amazing job, told us everything we needed to do and also answered all the questions we had!

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Thanks for all your help

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Everyone on this team is amazing hands down, never been treated with such great respect and assistance with anything. Certainly became more than just business transaction, became friends. Couldn’t be more pleased for everything they did.Special shout out the Brittany and Nicole being in front of everything as I tried to stay on top of everything needed, could have achieved my first home buying without this amazing teamThank you so much and words aren’t strong enough to express my gratitudeGregg and Family

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars
Would Recommend

Personally, I’ve been through it over the last several years, I started working with Scott and his team a few years back, he’s stuck by me, been a man of his word, and we got this deal done. I couldn’t be happier, my realtor, the title company and the sellers agent all agreed our process was painless, thank you VU, thank you to Scott, Erin, and Phoebe, and anyone else I crossed paths with, I’ll forever be in your debt.

Loan Officer: Scott Davis

NMLS# 1725328

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5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

SOOOOOOO glad that I ended up going with this company. If anyone is thinking of using Veterans Advantage ask for Camron Hermann and his team consisting of Colin Vaughan, Anna Jayamanne and A'llana Burton. They made the whole process very easy and soooo painless! !!

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

The VU team and my realtor, Carolyn Kincaid, were with me start to finish. When my life circumstances changed and I was forced to back out of my first home purchase, they were kind, understanding and stuck with me until I got back on my feet and was ready to start shopping again.

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Veterans United came through during a time in my life when the s were really bad. My wife was on life support with cancer. The team was there for me every step of the way. They even sent the wife and I a care package and a sympathy card. I will recommend them to everyone of my vet buddies. They treat you like family

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

More Reviews

See all 366,159 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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