Josh Stack is AMAZING and always there and willing to help us with all of our purchases, refi as well as streamline. We always call him if there is something we need concerning our loan.
I never realized home buying and financing could be so seamless and easy!
I can’t believe I bought my very first house and the process was soooo quick! Less than 30 days and the correspondence from the entire team was phenomenal. I had already heard great things from Veterans United and they truly didn’t disappoint.
The entire team at Veterans United was amazing. They patiently assisted us through every step of the process and addressed every question and concern we had along the way.
This was a great experience and a pleasure working with everyone.
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Phil and his team were great, they walked me through the process. The process can be very daunting but they made me feel at ease and I would definitely recommend using Phil and his team.
Jose Banuelas and his entire team including Jordan Williams and Maria Swanegan did an excellent job of communicating everything from day one. Would highly recommend Vererans United
I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.
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Ha, Ginny and her team are great, and I quote from my realtor, “there is no way they can get a VA loan done quick, it just cannot happen.” Well, it did and Ginny and her team made it happen. What a great group of people. Thanks just does not cover it!!
Great service and helpful but only select people, Steve was more than great however when I was transferred to start working with someone else, the ball dropped, everything took too long and then I started to get ignored to the point where I would call multiply times leave a voice mail and she wouldn’t get back to me until after 4 days. It was disheartening. The amount of miscommunication, bugs in the app, and documents that I had to submit also made the process even more disheartening and frustrating. I still would recommend yes but some effective communication and timeliness would be needed to increase my score
Dustin at Veterans United is basically the MVP of my entire homebuying saga.Listen… the VA loan process had me ready to crawl under a table and live there. But Dustin? Dude swooped in like, “Relax, I got this,” and then actually did have it.He answered my million questions without making me feel like an unhinged raccoon rifling through loan documents. He explained everything in normal human words, kept me updated before my brain even had time to spiral, and somehow made the whole thing feel doable instead of doom-y.Anytime something popped up, he handled it faster than my kids ignore chores. He stayed calm, organized, and on top of every detail while I was over here fighting paperwork like it was a final boss battle.If you want someone who genuinely cares, communicates like a champ, and won’t let you drown in VA loan nonsense, Dustin is your guy. I’d recommend him to literally anyone. Absolute rockstar.
I found the experience and process to be as trouble free as possible with my loan team !
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
Never has buying a home been so easy and informative. Communication was great!!!
