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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,248

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

My team at Veterans United was wonderful! I was a little hesitant about using them as there are many negative reviews out there, but we had a great experience. They were fast, gave us a decent rate, were easy to contact and super helpful throughout the whole process. Their online portal made submitting documents and statements extremely easy. I would definitely recommend them to any Veteran out there.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

This has been the most pleasant experience in home buying we have ever had. Everyone on the team went above & beyond to make sure we had everything we needed. They were so helpful & pleasant anytime we needed anything. We definitely would choose Veterans United again. I guarantee you won’t be sorry if you give them a try.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

My whole experience with VU from start to finish was excellent and pretty seamless.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

0.5 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
Photo submission from Mark S.

We did it Veterans United made it happen along with Jill our realtor first home we so Happy. Thank you all.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
Would Recommend

Very good people, especially for a VA home loan.

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
Would Recommend

Veterans United, especially Kyle Rutkoski and Alyssa Aylor from the San Antonio office, were very helpful during our process. Both answered all of our questions and almost daily stayed in contact with us through texts, emails and/ or phone calls.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

From the beginning to end, Dorian was on top of the process and answered any questions or concerns fast and proficient.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Great job

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

The veterans united team was great no issues with the amazing team Bob was our realtor and he was very patient with us no pressure on any house we looked at. I will tell anyone that is interested to go with veterans united. 10 stars to the absolute best team of people i ever worked with. Thank you for your hard work and dedication in helping us make our family happy in a place to call home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Would Recommend
Photo submission from Kyle W.

This is my second time using my VA loan first time with a previous company. Veterans United took all the stress and worry away they carried the load for me. It made purchasing my home, a joy and a pleasure. Thank you for all that you do in service to the veterans of this great country.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

We have worked with Veterans United for a refinance and two home purchases, and have had a great experience every time!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
Would Recommend

Joe Choi and his staff of David and Ashlyn were wonderful. I have used Joe for 4 different home loans, and he has impressed me each time. He is a large reason why I continue to come back to Veteran's United for my home loan needs. The underwriter however, was less than ideal. There were a number of unusual and unnecessary personal information requirements that were strung along over the course of 2 or 3 weeks as the loan was pending final approval. In addition, even after I had fulfilled all the requests for information from the underwriter, there was a lengthy and undue delay in final approval. I had to get personally involved on a number of occasions to push their office along in order to ensure that we met the contracted closing date. We did eventually get to the goal line, but only because of my prompting and prodding along the way.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Kyle and his team made the entire process extremely easy. If I didn't understand something they made sure to explain in detail what was happening next! I can't put it into words how thankful I am for them and I wouldn't choose any other lender.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

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5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

I loved the entire experience. Everyone was professional, extremely helpful, and responsive. Sending documents was easy and very convenient. The whole team was awesome!The only thing I would do differently is choose my own realtor. That was the only part of the homebuying experience that felt a bit lackluster.Other than that, everything with Veterans United was truly A+!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Well where can I start!!! I have been working with Charlie M for about a year and a half. Me and my wife took time off from house shopping to really buckle down. The only one who made this process feel good from start to finish was Charlie! That’s why when it was time again we knew exactly who to contact! We are forever grateful. His team was excellent to from Mike helping me with credit to Chris checking in and Courtney helping me along the way it really was a great experience

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Everyone I worked with made sure that all my questions were answered and that I felt at ease especially considering how big of a purchase buying a home is. I truly felt like they were holding my hand through every step of the way. What I expected to be a super stressful experience turned out to be one of the easiest, thanks to their support and guidance

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

More Reviews

See all 430,248 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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