Great communication.
Attention to small details.
Excellent experience
The whole team were great to work with. Everything was much smoother and quicker than our previous mortgage company.
Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!
Bill is an outstanding representative. he has help me through the difficult portion of our notary issues for title of the deed and has found ways to go about finding me a source to get the notary services for my spouse. Also, he has gone above and behind to explain to us us a 2-1 buydown for my loan which is very helpful for first time buyers. He is more knowledgeable and I had a wonderful experience in getting the loan.
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Heidi was very helpful throughout the process
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
The team from beginning to end were fantastic. They assisted and handled every aspect of buying a home and finished it off with a really cool house warming gift. Thank you so much!!!!
Guidance
Helped every step of the way. We had no worries.
Katelen Schnell was awesome!! She was very pleasant to work with…very knowledgeable, attentive, caring, considerate, thoughtful and helpful. She helped us greatly in accomplishing our goals. She was diligent in finding solutions to our needs and did not tire when we kept running into roadblocks.I highly recommend her as a loan specialist and have come away from this experience with her as my friend.Thanks Katelen and Veterans United!!
Jen and Chris Ratigan
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Our experience was phenomenal. Coming off a bad experience with a previous group, Bryant and his team came in and assured us that we were going get our home and did. They were fully invested in what we wanted and worked diligently to make sure that we got our keys. The one thing that stuck out was how they told us and showed us that we were in control. My wife and I set the parameters and the team executed. We never felt rushed, and they took the time to explain the reasoning behind requesting things. They gave us a play-by-play breakdown of each and every step of the process of buying our first home. Everyone gave 100%. Kate our Credit counselor, The tag team loan coordinators Rhiannon and Ashlyn, And the QB Bryant was just amazing. Such a great team to have and highly recommend them to all veterans looking for their first home.
They made the home buying process super easy. Shout out to the entire team of people behind helping getting me approved. Started searching and closed within a 3 week period.
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
Very good experience, would recommend to others
The process is difficult and demanding. However, the people, especially Ashley is a five star professional person!!!!
I started working with Matt years ago. He helped me get everything in order be letting me know what I needed to do to get qualified for the type of home i was seeking. By touching base with him maybe once a year or so I was finally ready to pull the trigger. The process was easier than buying a car, the process was easy and streamline. I was approved for alot more than I even wanted (surprisingly). Matt took me thru from start to finish, he was there whenever I called with questions or called me back within the hour. Even after hours and weekends. Trust is a two way street and me and Matt had it. I sent him contracts between me and the realtor before I signed and Matt caught mistakes that saved me over 5K due to realtor error. Not to mention even more he saved me on closing also do to realtor errors. Matt, thank you and your team for all yall have done for me and my family. My hat is off my friend, much appreciated!
This is my 3rd loan with Veteran United and have enjoyed each of the process
