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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

443,141

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 443,141 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

I would like to give a huge thank you to everyone that helped me along the way. I also would like to say thank you for the little house warming gift. It was such a nice gesture and a great little surprise. Thank you again for such a wonderful experience and helping me to get into a my cozy new home!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

The entire team is very helpful, knowledgeable and supportive. This was such a smooth process and great experience.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Great company to work for the lowest rates.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

I just want to say thanks to my loan team at VU for working their butts of to close on my home in less that a month. Kollin King and Amy Shufelberger were always ready to answer my questions and quick when issues arise. Thanks to their hard work my family has a place to grow.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Yall have been awesome thru the process. I would recommend and help any other veterans thru the process as well.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend

I was a bit skeptical at first, but they made a believer out of me. They are thoroughly organized in such a way that they instilled confidence and took the stress out of my real estate buying experience.A special shout out to Ashley, Olivia, Megan and Ute (Real Estate Agent) for being there with answers to my questions (petty or profound) with genuine care and concern. Thank you guys, you're the best!!!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Pay the man already! Hahaha

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Veterans United team has done a great job making things easier on us!

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

1.5 out of 5 Stars

Our first encounter with Veterans United was very smooth. Our second, was not. We could have ultimately lost our deal due to delays in closing. Response times were sometimes 3-4 days. We were expected to complete our things quickly and we were not met with the same respect. Everything was very delayed and there was no sense of urgency from them. Overall it was not a good experience. Buying a house should be exciting, we were mostly just relieved we wouldn't have to go through anything else with them.

Response from Veterans United

Hello Jesse, we appreciate your feedback on this matter. A member of our Client Advocate team is available to discuss your concerns and we invite you to connect with us further. We understand how the home buying process can become stressful when working to overcome an unexpected delay. Our team will be researching process to determine what we may do in the future to help prevent a similar closing delay.

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Highly recommended

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

4 out of 5 Stars
Would Recommend

Great Job! I highly RECOMEND anyone in the market to buy a home, please consider them.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Good man!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The entire team was very professional and helpful in all aspects of the loan process. Would recommend Veterans United to anyone who is looking to purchase a new home. We give them a five-star rating for all their help. Thank you!

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

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5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

I was extremely impressed by the simplicity of the process, the quick response time, and the professionalism. I’m glad I financed through Veterans United!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Reeves

Loan Officer: Nathan Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Again, the entire was phenomenal. Thomas Hall was another superstar who was patient and understanding. He was communicative and responsive as well. He did everything possible to ensure I understood the phases of the process. This was an amazing team and made sure that this was a very smooth transition. Thank you all for everything.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Such an easy process, little to no stress, warm friendly people accessible all along the process.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

More Reviews

See all 443,141 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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