Excellent customer service! I am very satisfied with the Veterans United Loan Team.
Veterans United made it a breeze to buy a new home. The team assigned to me walked me through every step and updated me immediately when there was a new task to complete. I prefer texting and email over calls, and they were more than happy to accommodate my communication preference. They use a online "To-Do" list that simply could not be any easier or straightforward. A large portion of documentation is done via online signings, limiting your exposure to people during the Covid pandemic, and allowing the option to access documents on your own schedule. Jon Abernathy, my Loan Officer, made sure that I got into my home perfectly within my needed timetables and was quick to answer my vast amount of questions. These people will hook you up with anything and everything needed to complete your mortgage and move. From connecting you to real estate agents with experience using VA loans, to moving companies, reminding you to switch utilities, and anything you could think of needing. I was even sent a good amount of sturdy moving boxes, color coated packing tape, and paper for wrapping my valuables. A nice and needed surprise. I was even sent a head massager, haha, cute touch! I definitely recommend using Veterans United, and Jon Abernathy, for the immensely complicated task of home buying. Let them make it easy on you.
Veterans United was super helpful, they kept me up to date through my loan processing, and was overall pleasant to work with
United Veterans is a great place to secure a home loan. From the first phone call to the final signing it was a pleasurable experience. I highly recommend Veterans United in securing a ho.e loan.
Tiffany Fairless should also be complemented for her outstanding representation of a highly skilled customer service specialist. She was a pleasure to work with. Yeah I'd try to get Tiffany from Vets United also.
This has been by far the best home buying experience, thanks to the Veterans United Home Loans team!
Excellent service. If I had one complaint it would be the redundancy of online paperwork, other than that, EXCELLENT.
We have used Glenn Leach twice. He does a amazing job and very helpful with any questions we have. We will definitely use him again in the future and recommend him to family and friends.
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Thanks!!
Could use a little more personalization in the process and not rely somuch on e mail.
Amazing team, would recommend.
I'm happy I found veterans united.
What a great experience we had with Veterans United and our loan specialist, Nathan Jackson. If you want prompt and accurate communication, great rates, and a smooth process, call Veterans United.
