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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,500

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

No doubt Veterans United is the best out there! I did shop around and Veterans United had the lowest fees and the lowest interest rates. Tanner is the very best at what he does. I whole heartedly would recommend Veterans United, and I will definitely work with them again and request Tanner to ne my Loan Officer.

headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend

Outstanding job, I couldn’t have asked for a smoother ride. Especially for my first real home that wasn’t on post. Heard nothing but horror stories on home buying from family and friends. But you guys made it a cake walk. Thank you.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

The entire VU team and the real waste agent made this first-time home buying experience a breeze. Rachel and the team were very responsive and handled all issues as quickly as possible to even help close a day earlier than originally anticipated.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Veterans United was amazing to work with. Thank you so much for all y'all did for us.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Appreciated all there hard work and helping me purchase my first home

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Best of the best

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

4 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Excellent

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

2.5 out of 5 Stars
Would Recommend

This was only my second time using your service and it started out fine but once the underwriter got involved it went downhill. The underwriter notified us three days before our original closing date that the water test results were not within EPA regulations and needed to be addressed. First off, the chemical results in question were not a federally enforced requirement (they were for pH and alkalinity) and secondly, there was no way to correct the issue in that short a time (especially when the results had been submitted two weeks earlier). I questioned this requirement and even called the VA to verify if this was an issue as far as they were concerned and was told no. I then called my loan officer, to inform him of the VA's position, and he said he would talk to the underwriter. Again the underwriter stuck to his requirement that the water be retested and meet EPA standards. This forced us to miss our second closing date and reschedule a third. We did get a plan in motion to address the water issue as is it did require attention to avoid future problems was should not have been a deal breaker for my loan. I then researched the websites for United Veterans, the EPA and the VA for any information regarding this water issue. Nothing I found stated this was an issue required to be fixed prior to approving a loan. I then placed all this in an email to my loan officer stating I expected an answer concerning our clear to close or /i would be forced to call others at United Veterans and the VA as I was (at that time) a homeless vet due to the delays in closing on my house. Eventually my loan officer called and said the water issue was resolved (after he took it up his chain of command) and we could move forward. I believe this should have happened as soon as I pointed out that the water results in question were not a safety issue and not a second-tier issue that the EPA did not enforce. By having to wait from 08/24/2023 to 09/08/2023 in order to close, due to what I consider a lack of knowledge on your employee's part, I was actually homeless for a week as I had moved out of my residence on 07/31/2023. This was a bad experience with your company, and I felt I was more invested in getting my loan approved than they were. (Luckily my previous experience was much better and I have not been completely turned off to your company.)

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Our team with Veterans United was phenomenal. Our home purchase was wrought with complexities and unusual circumstances, and they were able to get us through it all. Yesterday I picked up the deed for our home and this was the close of a tumultuous chapter. Our home is ours and that’s a blessing. Thanks to Jon, Rob and the entire team. Andy and Angella.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend

The beginning of our search was extremely stressful due to the market and our living situation. Kyle was exceptional with dealing with my stress and had had my emotions grounded when dealing with the loan process. Can't express enough how greatfull I am to have somone like Kyle on our team.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I can't say enough good things about Jake, Melissa, and the whole team, they bent over backward to make this purchase as easy and quick as possible.

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

My experience was over the top

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

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5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend

Again, fantastic job, we have a forever home and we love it.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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