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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,780 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,780 unfiltered reviews

Starting on Page 586 of 14,826. Return to Page 1

5 out of 5 Stars

Veterans United made the loan and buying process very easy. The realtor they picked couldnt have been better. The team made it a smooth process from first contact to closing.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Second time using you guys. Loved it

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

5/5 Stars – Outstanding Experience with Homes Loan Team!I couldn’t be happier with my experience working with the Homes Loan Team. From the very beginning, they were professional, responsive, and truly committed to helping me navigate the home loan process with confidence and clarity.What stood out the most was their dedication to customer service. Every question I had—no matter how small—was answered promptly and thoroughly. They took the time to explain all my options, guided me step-by-step through the paperwork, and ensured I understood everything before moving forward.Their team made what can often be a stressful and confusing process feel smooth, transparent, and even enjoyable. They were knowledgeable, patient, and always one step ahead, anticipating what I’d need next.Thanks to their hard work and expertise, I was able to close on my dream home quickly and without any unexpected issues. I’m incredibly grateful and would recommend Homes Loan Team to anyone looking for trustworthy, efficient, and personalized mortgage support.Thank you again for making this such a positive experience!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

Very Professional, Informative and Proactive. I felt very confident in my lender selection.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

I will absolutely recommend!!

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

For my situation things were slow to move but the lady's who helped me were truly amazing and so understanding and helpful.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

The process could not have been simpler. Veterans United has an easy to use app which makes the "to-do" checklist easy to fulfill when needed for mortgage underwriting.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

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5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

This is my 2nd time purchasing a house through veterans united and I didn't think it could get any better than my 1st time but it did. It was so simple. I'd always recommend them.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

John Parker and the entire team at Veterans United made the whole house buying experience smooth. No unexpected surprises. They had the answers to any questions and guided me through the process with professional expertise. I would use them again and recommend them to any veteran who wants to purchase a home.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Josh, Alex, and Drew were awesome from beginning to getting my condo approved to closing the deal and getting me turned into the "owner" of my condo! Could not have done it without them! They were great!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

I want to especially thank Ben Choi and Caytlin Whaley. Your remarkable service to me was so appreciated beyond words! Some circumstances that I struggled with during the home buying process waa confusing, scary and simply frustrating. However, these things were of no fault to you Ben or Caytlin or even myself and you both encouraged me to keep going and not to
give up and I really wanted to several times. I truly learned through this process what's truly meant for you is meant for you, and what isn't is not! I ended up with bigger and better blessings! Thank you Veterans United for making a hard thing not so hard!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Veterans United offered multiple services which allowed my homebuying go really smoothly from finding a realtor to closing.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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Experience first-hand why 353,204 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

From start to finish, Jason and Megan were absolutely incredible throughout my home buying journey with Veterans United. Buying a home can be overwhelming, but they made the entire process smooth, supportive, and stress-free.Jason was not only knowledgeable and responsive but also extremely patient in explaining every step of the mortgage process. He ensured I understood my loan options and what to expect next, which helped me feel confident in every decision I made.Megan was equally amazing—organized, attentive, and always one step ahead in making sure my documents were complete and submitted on time. She was quick to answer questions and kept everything on track, even when unexpected things came up.What I appreciated most was how both Jason and Megan made me feel like a priority. They treated my home purchase like it mattered—not just another file in a stack. Their professionalism, kindness, and dedication truly stood out.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars

The loan requires things that are not needed when they send the appraiser out and creates a hassle that the home owner has to a free to fix before the sale even if the things they want fixed are going to be fixed by the buyer after the sale was complete.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I am a United States Navy, Gulf-War Veteran and I, at 57 years old just closed on my 1st home thanks to Veterans United. I cannot thank them enough. They took complete care of me. Their honesty, support and transparency was nothing short of amazing and made the complete process relatively quickly, error-free and seamless. Shout out to Kelly, Jered, Amanda Stuard (The best real estate agent in the Carolinas!) Blair and the entire Veterans United Staff that played a part in the process with me and had a hand in my success with purchasing my home. Thank you all sincerely, I couldn't be happier with my beautiful home. I highly recommend them to all of my Veteran brothers and sisters in search of a home, Veterans United are the absolute best!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Everything went extremely well from start to finish!!!
The communication was timely, efficient and professional!!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Smooth process and love the portal!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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