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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,355

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 417,355 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Overall the VA Home Loans Families are AWESOME. The teamwork is exceptional, they answers all the questions in a timely manner and helped my family purchased homes.. I will definitely recommend their services. Tom's Team _ Thank you 2x🏡 🏠 .

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

Always kept me informed he did the best for my refinance

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend

As rough as veterans have it, Veterans United made the entire process smooth. They kept me aware of everything needed to keep the ball rolling until I closed on my house. Thank you Veterans United.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Over all an easy process. Didn't worry about much just had to submit what was asked.

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

We have used V.U. Every time we’ve moved. They were there for us during a very difficult period years ago and worked with us. Their help was phenomenal. It meant everything to me when they offered help and no one else would.
Years of working with these folks have only solidified our thoughts and thanks.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

The team went above and beyond for me. I can't explain how easy they made this home buying process. I highly recommend using VU

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Outstanding experience working with VU. Would do it again!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

This was a fantastic experience from start to finish. I was not even looking to purchase when I started this process. Then the opportunity was presented to me and it couldn't have went any better!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars
Would Recommend

Lucas took away the stress of refinancing my VA loan.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

I tell all my veteran coworkers if they ever decide to buy a house to go through your veterans United

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

1.5 out of 5 Stars

I don't think I would ever use your company again. In fact there were several times I almost did go somewhere else. You really need to get your act together when using the App. You rely on it WAY WAY WAY too much. It should be a "tool" not your media for communication.

Response from Veterans United

Hey Michael,

I’m really sorry to hear that your experience with us didn’t live up to expectations, especially when it came to our app. We definitely don’t want anyone to feel like their communication is getting lost or overly reliant on one tool. The app is meant to make the process easier, but it sounds like it became more of a frustration in your case, and I totally get how that could be overwhelming.

My advocate team would love to understand more about the issues you ran into and see if there's anything we can do to help. If you're open to chatting, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

There were obstacles in my home buying process but the VU team worked diligently and quickly to handle them! I couldn't be happier with my service. This is my 3rd time using VU and I will continue to do so for my future home buying.

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

More Reviews

See all 417,355 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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