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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,500

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

I was really impressed by how smooth and fast this whole process was. I must admit, I was not expecting any of that. My ex-husband and I bought a house 20 years ago, literally in 2003 (we only kept it for 3 yrs.), and the process was horrible! So, thank you for the smooth process. You all are good!

headshot image of Joseph Park

Loan Officer: Joseph Park

NMLS# 2392866

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

The whole team and veterans has made the home buying process a breeze. The best team ever.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend

Veterans United mDe the home buying process smooth, efficient, and very friendly. I would highly recommend VU to all fellow veterans looking to purchase. High praise goes out to the entire VU team!!

headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

3 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Awesome team super fast and helpful

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Overly happy with everything! This will be short and sweet but want to say everything was amazing and even with a few bumps in the process they were all ironed out quickly!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

1.5 out of 5 Stars

Better companies out there that won't get condescending and rude when you send them the correct document they are asking for.

Response from Veterans United

Hi Thomas, thank you for providing information about your home loan experience. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

5 out of 5 Stars
Would Recommend

You'd be hard pressed to find a better company to work with. They are very informative, walk you through every step and help you keep everything moving smoothly. 11/10 would recommend.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend

Nothing bad to report. The website is easy and they let you know all of the "to-do's". It makes the whole process transparent and easy to understand.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

3.5 out of 5 Stars
Would Recommend
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

Veterans united made getting a veterans home loan easy. They helped me every step of the way and minimized the stress of buying a new home. I would recommend this company above all others.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Veterans United helped me achieve my goal of owning a home before my son turned 5. From start to finish, I felt like I had support.
They made the entire process super simple and smooth.
The app was an extremely useful tool, everything I needed to know or do was laid out for me and it made it very easy to get all the documents in to my loan team in a timely manner.I cannot say enough good things about VU or my loan team, they got me through it and changed my life.Thank you VU,From Jimmy and Oliver.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

I will definitely recommend this team to any of my servicemen and woman!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

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5 out of 5 Stars
Would Recommend

I would like to thank the whole team.because that is what y'all are a team that helped in every step of the way.my family is so happy.please y'all keep up the work every veteran will deeply appreciate the help.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Before Veterans United, I was living in a space smaller than a studio apartment, and in the second story of an automotive repair shop. As soon as I got my 100% disability from the VA I started looking for a place to live, because the shop was being sold. I asked everyone to help me find my first house, all the organizations and agencies told me no….I don’t know how or why nobody told me about VU. But once I did I knew I made the right decision because Cass Jones called me on a SATURDAY to talk about me enrollment. Now I’m proud to say that the flag I flew on Camp Dwyer, Afghanistan (2010) has unfurled for the first time on my first house thanks to my whole family at Veterans United.

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars
Would Recommend

Everyone that we worked with was extremely helpful and made the homebuying process as stress-free as possible. This is our second time working with Veterans United, and it won’t be the last!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

We appreciate the entire teams support, guidance and professionalism!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Amazing experience, I had very limited free time during normal day hours and they handled everything with ease even tho I was a pain to get in touch with. Couldn’t recommend my team helping me enough. Amazing job amazing home buying experience and I’m very thankful for the team I had helping.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

More Reviews

See all 383,500 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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