Everything was great. My only advice…When sending the appraisal it came with a cover letter. For someone who is a first time home buyer…I did my best to look over the appraisal and I missed the repair that was needed. Which when directed to complete the repair, it was almost a week later after giving us the cover letter and appraisal and 2 days before expecting to close.If you are going to send the appraisal with the cover letter…maybe adding a sentence in the letter to review the appraisal and make a note that there is a pending repair action to help someone notice it quicker to get it done instead of 2 days before the expected date of closing.Other than that I think the communication was great.
The home buying experience through VU fit my needs perfectly. It was fast, straightforward, and the team supported me 100% of the way. I am beyond excited to get chipping and putting practice in, in my own backyard. Thank you, to my team at VU.
With a rather quick closing date, these guys got to work and took care of everything super efficiently. They were easy to contact, and helpful answering questions. All in all, they made the process feel easy. 10/10 would recommend
If your are, or were a service member I would 100% recommend Veterans United to guide you through the home buying process. They were patient with me, and did a great job explaining everything in detail. Chris, Cooper, Greg, and Brendon were an awesome team. I can’t thank them enough. Next house I purchase will definitely be with this great company. Thanks guys!
Very easy loan company to work with. The customer service is amazing and they listen to all your needs. Hands down would recommend Veterans United to anyone that I know.
Veterans United has been a great company to work with over the years. Kenny Scheer has made the process smooth and comprehensive both times using them. I’m very appreciative! I recommend them to any veteran looking to purchase or refi a home.
To make it short the team at veterans united took very good care of me and my fianc
Both Ryan and Heather were excellent in getting this done for us. They had great open communication and stayed on top of the process keeping us updated the whole way through. It's been a pleasure working with them both and I hope to have them available to us for the next event or process we go through. Thank you both!!!
I believe the concept behind VU is excellent and it works for the most part. However, the process and my closing was hindered and repeatedly postponed due to last minute requirements that could and should have been addressed earlier. 2 specific examples are listed below.On the original close date, I received a call from Brandon while on the way to the title company saying we can't close that day due to two requirements that were not brought up on an earlier date.Additionally, the day before the final (and actual closing date) I was asked for documentation regarding a money transfer that was completed 12 days prior.
