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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,255 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,255 unfiltered reviews

Starting on Page 587 of 14,876. Return to Page 1

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

4 out of 5 Stars

When I first started the process several weeks ago my credit score was low. But as soon as they pulled it showing that it was 6:27 I had just paid off all four of my credit cards. A couple of days later it reflected on my Credit karma and Credit sesame online FICO scores. Now I realize those aren't the same FICO scores veterans United uses but if they jumped up 75 points on those online scores I assume it must have come up some on the FICO scores veterans United uses but it's better united refused to give me a better interest rate and refused to look at and updated credit score which would mean a better interest rate. I imagine it's common but a lot of different companies contacted me during this process and said they can give me a better deal, also I was monitoring bankrate.com weekly and saw that the mortgage rate was trending down every week and it was as much as a point if I remember correctly. I just think they could have been a little bit more flexible and helping me out because I am a 100% disabled veteran on a fixed income and that $50 to $100 savings would help me out a great deal.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Josh was outstanding and appreciated everything he accomplished!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Daren and his team were very helpful and guided me through this entire process with ease. Helped me get my credit up to where it needed to be so I could purchase my first home.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

The whole home buying experience was efficiently carried out thanks to Veterans United and its employees! Communication was excellent throughout the process and Daren regularly called with updates. I was impressed with how quickly the Veterans United team would respond to document submission from myself or the real estate company. Daren and Melissa cover all their bases and make sure nothing is missed! Thank you to everyone that assisted with getting me the keys to my new house!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

3.5 out of 5 Stars

Everything was fantastic but if there was one complaint it would jave to be that the final approval was done way to close to the closing date

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

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5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

I loved the constant text communication and updates. My team (Katie, Annie, Missy) is THE most helpful and absolute best.
I’m highly recommending VU throughout my command.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Second time using Veterans United was smooth as ever. Tommy, Carrie and the rest of the team did a fantastic job. Extremely helpful and prompt in communication.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

I've had an excellent experience with this institution. Ms. Jaimie Geiger and Mr. Carl Thomas have been very professional, which resulted in the loan approval so my family and I have a new home today. Thank you for everything.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Emmy and the rest of the Team made this experience very smooth from beginning until closing.
They were very kind and professional.

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

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Experience first-hand why 354,487 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

I found everyone very helpful and informative.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

Outstanding. We purchased without using real-estate agents and had no issues.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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