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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,106

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Rob and the whole team we interacted with at Veterans United were wonderful! It's easy to find horror stories of peoples' troubles and hardships during the home-buying process. It was smooth sailing for us and I do believe that was a direct result of the transparency and communication Rob Hayward showed us. We can't thank you enough for helping us become first-generation homeowners! Thank you Veterans United, thank you Rob!

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

I would say beyond a shadow of a doubt that my experience with Veteran's United far exceeded my expectations everyone was so helpful and friendly I felt at ease through the entire process the whole team was absolutely amazing from the first day all the way to closing I just want to thank you all for just an amazing experience.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

First time buying a home and Corey, Laura and the rest of the team were amazing and always quick to answer! The process went very smooth because of them.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Felicia and Jennifer dream team thank you so much! They are the best

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

They were very friendly and cordial. They kept the e-mails pretty active when I couldn't respond timely (I work third shift).

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

This was my first ever home purchase. I went into it fearing the worst, especially after hearing stories from family and friends. The team at Veterans United helped set all my worries aside and made it such a great and easy experience!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Amazing team, second time I've had a mortgage with VU. Even happier this time. Will continue to use and will definitely recommend to fellow vets.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Every contact we had with VU was so personable and friendly. They answered my millions of questions and helped me understand the process every step of the way.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Kyle was prompt, professional and knowledgeable of the process. Would highly recommend him to friends and family.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

Andrea Rice and Shelbi Kinney were able to pull off a seemingly impossible dream for my family. My credit history was less than ideal, and even though there was a great deal of manual underwriting required to get us to closing table, they did it in 27 days! They were very communicative and transparent through the whole process. When Shelbi called to give me the clear to close, she was literally crying because she was so happy. This is care and attention to detail you get when chosing Veterans United.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
Photo submission from Kevin G.

Shane and Brenda were amazing through this process!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

The team was fantastic! Extremely helpful throughout the whole process that it made us smooth. I recommend using Veterans United for anyone who has or had military service.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Mike Matteson was fantastic and was an retire and helpful the whole way

headshot image of Michael Matteson

Loan Officer: Michael Matteson

NMLS# 2756522

4 out of 5 Stars
Would Recommend

The teamwork running down the NOCs impressed me. It took a lot longer than I imagined. Actually, It may be that I am premature; I do not have the funds at this time. With the roadblocks clear that will happen soon, surely..

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

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5 out of 5 Stars
Would Recommend

Everyone at Veterans United was wonderful, helpful and did everything needed to make sure that my husband, my children and I found the home we have been waiting so long for. Everything was explained perfectly and made for an amazingly smooth closing!! I would recomend Veterans United to anyone needing to purchase a home!!! Thank again to everyone on my team!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Shawn and his team made everything as easy as possible. Walking you through every step, explaining the small details and making what I believed to be a stressful experience into a pleasant one. Thanks again!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

3.5 out of 5 Stars

There were some things that we wanted to know when interested in a house and we didn't get that info. Our daughter and son in law went VA loan and they h ad all their info before purchase. I would never use Veterans United again because of that. The people were great and helped us understand the process as being new home buyers.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

I was extremely happy with the services I was provided

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Excellent. Above expectations. Closed houses before but this was the best experience by far. Kyle and his team went above and beyond. He was present until the end. Big thanks to all.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

More Reviews

See all 472,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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