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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,431

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,431 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I strongly encourage any veteran looking to buy a home to use Veterans United. They are very friendly and professional and work hard to make their customers homeowners. I couldn't be more pleased with the whole experience!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

My Loan Team at Veterans United are Awesome! Never once I felt I was disrespect or underserved. I felt I am getting the same excellent services I am getting at USAA. My Loan Team at Veterans United (Tom, Cody, and Amy) are the best Loan Team I have ever work it. The cost is getting lower each time I was contacted. It made me felt that my team working hard on my behalf. I am glad I found my home team. I am totally recommending it to my families and shipmates.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The team at Veterans United was exceptionally friendly and helpful! Veterans United took the fear out of purchasing our new home.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United. They made the proceed so easy, I really didn't have to do anything.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

This is probably the last home we'll be buying and it worked out perfectly for us. Everyone we interfaced with was very helpful and made the purchase as easy as possible.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Veterans United rocks!!! Best loan company I have ever dealt with. Thank you for making my new home a reality - easily, efficiently, and with rapid speed.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

2.5 out of 5 Stars

Company needs more communication and not just emailing.

Response from Veterans United

Stanley, It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is available to you to help to improve our service for future customers.

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Great job!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

4 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Highly recommend VU to any home buyer that wants a great financing product, expert professionals, a great end-user interface! I chose VU over many other lenders because their process works and just makes sense.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Please copy and post my comments above! You do a great job ! I would recommend Veterans United and Bill Musick to anyone looking for a mortgage loan or refinance!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Very Good !

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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3 out of 5 Stars
Would Recommend

Plan on a lengthy process with today's low rates and COVID delays.

Response from Veterans United

Carlos, yes this is very sound advice. Our normal turnaround to close is 45 days, but the delays with covid have made this a bit more lengthy. We try to set proper expectations, especially with closings. Third-party delays may happen though and we share that stress. We want to thank you for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Micah Yoshimura

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Every member of the team made being a first time home buyer one of the easiest things I've ever done

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Easy process. Knowledgeable, polite agents who kept the entire process stress free.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

More Reviews

See all 430,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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