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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,976 reviews
561 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,976 unfiltered reviews

Starting on Page 6 of 14,966. Return to Page 1

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

I was so happy with our choice to go thru Veterans United to purchase a home. They walked us thru every step and made the whole process so easy to understand. They were always available to answer questions, even weekends and evenings!!! From start to closing, David and Michael were great to work with.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

My loan officer was so helpful and present to entire process that gave me a lot of confidence

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Kat and Sarah were both so helpful during the process. Any questions I had were met with great answers and I couldn't be happier with the outcome. Highly recommend Veterans United.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

I can't say enough about how helpful Veterans United was throughout the entire process. From the help with getting ready to purchase, to the concierge service getting utilities etc. hooked up. Outstanding service.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Harley and Dennis were amazing. I had a short amount of time to get everything approved and they delivered on what they promised.

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

Devin Cott went above and beyond! Super professional and quick to respond to any and all of my questions. He is the kind of team member you need to keep existing customers and to draw in new business. Highly recommend Devin! Thank you!!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

3.5 out of 5 Stars

I would tell them if they had a hard time finding a loan, then you were the people to go through. But I would also tell them the difficulty it takes to get through everything you all want and how hard it is to understand some of you.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

0.5 out of 5 Stars

Maybe I’m wrong, but I expected more from a company with the name “Veterans” United. There are several other companies that I learned of closer to my closing date that offer things that this company did not. Overall it wasn’t a bad process and for the most part the staff responded relatively quickly. Bottom line recommendation, I’d do my research before committing any to a lender. As a veteran we’ve earned any and all benefits, discounts, etc…

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

I really appreciate itthe swiftness of getting my loan completed at 10/10

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

We have bought a few houses in my time, but this was the smoothest process we have ever had. Thanks Tim, Trenton & Victoria!!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

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5 out of 5 Stars

Once again, thank you Jason and team. You truly make this process easy.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Ginny and her team are amazing. She is my go to for any mortgage needs and after having her with our past 3 or 4 transactions I wouldn't use anyone else. She's the best.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

I would give VUHL 100+++ outstanding service from the initial phone call and throughout this entire process to closing. I received exceptional service and they exceeded beyond my expectations!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

It was quicknand easy. The loan office Matt Lucas,and the Realator walked me through every step.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

I am a first time home buyer, my team guided me through the home buyer process and educated me through every step. My teams communication and response time from searching for our 1st home, to contract to closing was exceptional, I couldn't have asked for a better team! Thank you Veterans United, my children and I love our new home!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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