I also really appreciated having the opportunity to speak with Sheldon, Heidi and Lindsay. Every interaction I had with a member of the team left me feeling confident and reassured in the loan process. A special shout out to Sheldon, as he was the first person on the team that I spoke with. He worked with me in getting my initial pre-approval and again when I asked for an increase in the pre-approval amount. Sheldon was personable and conversational. Lindsay was super upbeat and a joy to talk to. I felt that she was genuinely excited for me, especially when we got the clear to close. Heidi was very genuine and provided me with a list of other things to consider outside of the loan approval process that I wouldn't have thought of otherwise.
Great job to the whole team. I’m sure there are more people who helped whose names I will never know.
This was my second loan with them and they were just as awesome as the first time. Thanks a mil!
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They are the BEST!!! Made it very easy for me. AWSOME JOB THANKS!!!!
Overall experience was great! We closed on our new home. No complaints on having a forever home and wonderful community. Cole was great, the only problem I had with the entire process was being over promised initially for performance measures outside of coles control. I understand he is a positive A-type. The problem is that my deal breaker with the financial institution I’ve used for a great number of years was a guaranteed non issue according to Cole. So I went with Veterans United and had the greatest home buying experience ever until a week from closing. Wouldn’t you know the guaranteed non issue. Ultimately I could have stayed with my longtime financial institution. At the end of the day I got what I set out for, but had this been a person that couldn’t have been as flexible, the situation could have been devastating particularly for disabled veterans. Cole is a great guy and I enjoyed working with him. Don’t over extend yourself bud.
Right from the start of the home buying process, I felt like I was interacting with family.
Don't hesitate to select Veterans United.
Enjoyed the experience
See previous statement.
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Everyone involved in our loan process at VU was professional and quick to respond to any of our questions, concerns, and emails. This was our 3rd home buying experience but first time financing through VU, and this was, by FAR, a much better experience than the others.
I would highly recommend Johnna Dunlap to anyone for your home loan needs. She is very user-friendly and always responds to your questions and walks you through the entire process.