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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,916

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 389,916 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend

My team was incredible I'd give them max stars. The process was easy, the people were phenomenal, and any bump in the process was addressed by them quickly and effectively. I will certainly, use them again in the future.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Excellent service!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Thank you all

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars
Would Recommend

It was a long process that we were not sure about?
A lot of information was required and our team helped along the way.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

4 out of 5 Stars
Would Recommend

Thank you

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

When asking about the staff you left out Sarah and Dawn. Sarah was one of my first initial contacts and I knew right then and there that I made the right choice in choosing Veterans United. If I had a question, she made sure I had an answer within minutes. Dawn, there are no words that would be enough to describe her and the help she provided. As well as all the other three people that I commented on, Dawn was the one I leaned on the most for answers. Dawn and I along with Evan, had just regular general conversations not related to mortgage. It was like we knew each other already. The whole staff were such amazing people, they all made this purchase such a smooth transition and I surely will be coming back in the future.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

0.5 out of 5 Stars

I get emails from Veterans United but it doesn't say anything new. I've gotten lots of emails and I don't see anything new, no new information. I don't like the fact that I was attempting to get a mortgage modification but instead I'm told my house is up for foreclosure.

Response from Veterans United

Thank you for reaching out, Eli. It sounds like you are having issues with the servicing of your loan, and we're sorry to hear that. A member of our Client Advocate Team will be reaching out to see how we can best assist you.

5 out of 5 Stars
Would Recommend

I will 100% be using veterans United for my next large purchase like this!

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

I have 0 complaints about any of the process. My team working with me made everything go so smoothly and stress free. They say buying a house is one of the most stressful things you can do, but my team made it nearly stress free and easy!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
Would Recommend

VU went above and beyond to help my parents purchase their final home. They made sure all the figures worked for their budget without draining their savings and proceeds from their previous home sale. Now, my parents have a home that will functionally meet their needs for the rest of their lives; as well as, provide me with peace of mind that they are safe in their own home. I can't thank VU enough for all they do for veterans including my father!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

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5 out of 5 Stars
Would Recommend

Everyone was fantastic! Great communication, follow through and commitment. Felt like we were the only clients. 2nd time and I’ll use veterans united every time.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Thanks once again for everything.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Naturally the home buying process is stressful pretty much no matter what but Lance, Levi, Rich, Brady, and everyone else who helped along the way eased that stress. They were knowledgeable and patient and explained everything. Kept us up to date the entire time and were there to answer any questions or concerns we had at any time. I appreciated that Lance checked in on us multiple times just to see how we were doing. My husband and I are both veterans and this was our second time purchasing a home. The process this time around went a lot smoother and seamlessly with the help of Veterans United. I couldn’t recommend them more!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

I had plenty of issues with my apt, code violations in 2020. When my neighbors apt was condemned in 2021 I knew I had to move. On 05/10/2023 I started my journey with Kat to find a home. The entire building ended up being condemned June of 2023, a month later. Nov 13th, 2023 was a day I could finally breath fresh air, literally, as my apt was leaking feces from above and below me into the basement and through the inside of the walls. I lived on the 1st floor, and could feel the apt starting V collapse. I am so grateful to Kat and the team for helping me get to a safe place to call home and finally start living instead of surviving.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United for VA loans. Process was easier than my previous home buying from other lenders.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

More Reviews

See all 389,916 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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