![headshot image of Katie Hayes](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/943102.jpg)
![headshot image of Adam Crutchfield](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/839679.jpg)
The experience was incredible and the entire team made it very straightforward everyone knew what to do and were always there to help if we had questions, I will definitely utilize veterans United again when the time comes.
![headshot image of Danny Freeman](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1721091.jpg)
Second time and would go with no other company.
![headshot image of Matthew Gandlmayr](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2486642.jpg)
![headshot image of Kimberly Hauptmann](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1881966.jpg)
![headshot image of Kenny Scheer](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2253513.jpg)
![headshot image of Joshua Schultz](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/896562.jpg)
It was over all very good, I felt like there was some miscommunication between all of the people involved at times. Most of this probably couldn't have been avoided though.
![headshot image of Chelsea Browner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1960358.jpg)
![headshot image of Rett Thompson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1747762.jpg)
Dawn, OMG, if anything was wrong or needed there was no time wasted, on it from the word go!! It was a great pleasure working with you and all the Team that was assigned to me. I have never had this great, stress-free, buying experience. I have been telling all my friends about the entire team and they cant believe the process. So easy, calm and an entire team of Professionals working everyday for me!! How Awesome, If I could send each and everyone involved a small token of appreciation I would. Please send me an address. Thank You all again!!!
![headshot image of Cara Musick](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1435899.jpg)
This is not my first time using veterans United. My initial dealings were with Josh and his team found out that Josh had since moved on, and Miss Giuliana has taken his team over. I initially contacted veterans United regarding getting prequalified for a new home. We got pre-qualification done within a couple of days, however having decided to not purchase a new home and to do a cash out refinance we got that done as well with record time, 19 days
![headshot image of Juliana Eckles](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1126762.jpg)
![headshot image of Jeremy Arnold](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2110708.jpg)
![headshot image of Rachel Bruce](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/951471.jpg)
![headshot image of Michael Jones](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1629215.jpg)
Very nice team I worked with. They were helpful in everything there was to do along the way. They were always in contact with me especially towards the end and connected me to the right services for the home move in also. Thank you so much in helping me move into my home and get started.
![headshot image of Dan Hopkins](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1525090.jpg)
![headshot image of Ashley Khederian](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1018475.jpg)
Even though I had minor kinks, overall my experience was still great, I would definitely recommend any of my fellow veterans to give Veterans United a try.
![headshot image of Jesse Arnold](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2487280.jpg)
I was not approved because of my credit score through another lender. I filled out the application here and someone noticed that there was something on my credit report that could be fixed. I had no idea that it was affecting my score so much. They were able to give me phone numbers to call to get the documentation to remove it from my credit report. My score jumped over 30 points and I was approved. The other lender did not help with this at all. I would recommend and have already recommended them to my friends and family. Without their help, I would not have been able to buy this house!
![headshot image of Celina Mowrey](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/378964.jpg)
![headshot image of Nicholas R. Schuster](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/9616.jpg)
![headshot image of Samuel Schroeder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2172178.jpg)
![headshot image of Jay Christman](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1812715.jpg)
![headshot image of Emily Scoggins](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2222373.jpg)
![headshot image of Jon Ouk](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1723683.jpg)
They really did an outstanding job on working with me and helping throughout the entire process of buying my first property. I highly recommend that you should use Veterans United!
![headshot image of Bill Taylor](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1846875.jpg)
Love all the services that Veterans United provided. Way to go team Veterans United! Top rated, well trusted friends to the veterans.
![headshot image of Tim Spears](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1191068.jpg)
Elizabeth was overall fantastic to work with - This was about a 15 month process and she spent a TON of time getting us a pre-approval for the build, and then working with us closely.
However, it was apparent that several lenders wanted this loan for what I presume was the size of it and credit that I have. I had other competitive offers and Elizabeth did her best to assure me that VU would make modifications if the market shifted to keep VU competitive.
Although she worked very hard to get VU to give more credits, for which I am very thankful for, it was not enough to counter the rates I could have gotten with float down options that were offered to me. Additionally I was promised over writing that VU would cover extension costs and at the end of the day when they were needed, the costs were hidden until I found them and then told that VU wouldn't pay for them. These subtle things made me lose trust in VU and I am not confident that I got the best deal here. Ultimately I am going to refinance when allowed, and will not be using VU going forward.
Response from Veterans United
Justin, we appreciate your feedback and are happy we could help you secure the financing needed. Even during the extended process of a new construction home purchase, VU ensures updated disclosures, explaining any rates and fees, are disclosed in a timely fashion. A member of our Client Advocate Management team will gladly discuss any questions you have regarding your disclosures. Please contact us for further assistance.
![headshot image of Billy Abney](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/202563.jpg)
This team was great I would recommend
them too any veteran they are patient and never have any problems returning calls or answering questions no matter how many you have overall my experience with them was extremely satisfying and helpful in the home buying experience
![headshot image of Ryan Ponder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1004260.jpg)
I am grateful for Jaimie and the team, a very positive experience, no problems whatsoever.
I highly recommend VU, Jaimie and the team! Could not have been better or easier, thank you all!
![headshot image of Jamie Hughes](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1781663.jpg)
![headshot image of Tim Tallis](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/339303.jpg)