Can’t beat it with a stick!
Quick and easy. These guys know their stuff and keep you informed and walk you through every step. Thank you Kris Carmichael for making this process so easy and getting me and my family our dream home on 7 acres. Any vet looking to get a home these guys get it done and keep you informed the whole way.
Scott Devoto and Nina Chaplain were amazing! They worked hard to get my house closed in a month!
My closing date got pushed back twice wven though I was incredibly prompt with all requests, typically compelling everything within an hour. My appraiser went off the grid for weeks before anyone told me there was an issue and I had to call the VA myself to get an answer.In the end, we closed 4 days later than scheduled and my loan coordinator was often unresponsive to calls and texts. She would occasionally email but there were weeks at a time where I didn't know what was going on with my loan. Even on closing day, we waited at the real estate attorney's office for over 1.5 hours past our scheduled closing time for VU to send the closing packet over.
Response from Veterans United
Hello Nathaniel, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about that experience and invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans
If it's your first time buying a home, definitely give Veterans United a call. They'll show you everything you need to know step my step and answer any questions along the way. Would highly recommend them to all my military family.
Rachael Priest specifically seemed to go above and beyond the call of duty, but the whole team and everyone I talked to was polite, well spoken, and knowledgeable!
We are very pleased with the service, speed of transaction, flexibility, and staff.
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I was ignorant to how the whole process of refinancing a house worked, but Mike and his team were were extremely patient and helped me every step of the way.
Highly recommend!
As someone who recently dealt with not only a spouses bankruptcy but also a personal foreclosure, I can attest to the advertisements of Veterans United being able to look beyond those and help work with potential home buyers. I thought it would be impossible; my sons and I just moved into our dream home. Thank you, Veterans United
Let me just start off by saying this was the easiest and most stressful process for me! From start to finish my loan team carried me! Kyle, Ross, and Drew were absolutely to say the least! Any questions I had, no matter the time; they made sure to keep me in the know! They kept me updated and encouraged through my entire process! They seemed just as eager and happy as I was to be buying a home. If you want people who care, I definitely recommend Veterans United. #ProudVetHomeOwner #Army2021
Overall a fantastic experience! The team is incredibly wonderful on many levels! Everyone did such a great job at making things happen. Glen, Jared, Kat and Anna were all helpful in making this happen! Thank you to each of you for working so hard at making this possible. The customer service, the dedication, the hard work and the expertise is all greatly appreciated!
