Highly recommended
Our first encounter with Veterans United was very smooth. Our second, was not. We could have ultimately lost our deal due to delays in closing. Response times were sometimes 3-4 days. We were expected to complete our things quickly and we were not met with the same respect. Everything was very delayed and there was no sense of urgency from them. Overall it was not a good experience. Buying a house should be exciting, we were mostly just relieved we wouldn't have to go through anything else with them.
Response from Veterans United
Hello Jesse, we appreciate your feedback on this matter. A member of our Client Advocate team is available to discuss your concerns and we invite you to connect with us further. We understand how the home buying process can become stressful when working to overcome an unexpected delay. Our team will be researching process to determine what we may do in the future to help prevent a similar closing delay.
Veterans United team has done a great job making things easier on us!
I think the team did great work they just need to work on their timing in order to make things run more smoothly. When things wait until last minute they not only stress out the person getting the loan but the seller who has to be moved out of the house before they know if the loan will go through.
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Extremely streamed lined. Their web site checklist makes it easy to follow the process, inform you of needed documents and the easy upload of them.Your assigned team is quick to answer question or find the answers.Easiest house buying experience I have ever gone through.
This is hands down the best company to use your VA Home Loan benefit with. They make it easy and understandable, do nearly all of the work for you and don't waste any time making your home purchase a reality. I always recommend Veterans United to any Veteran wanting to purchase a Home. Veterans United is a 10 out of 10 in my book.
Excellent service from the beginning to the end, always.
