I personally liked their website and how they told you where in the process your loan was at. The “To-Do’s” page was nice to just be able to see what they wanted and work through it.
Veterans should be aware that VUHLoans is a mortgage brokerage company that is overseen by the Veterans Administration. I experienced major complications with an appraiser selected by the VA. VUHL has no control over who is selected and cannot personally rate the appraisal process. There were delays in getting the appraisal which also included a home inspection that duplicated the inspection I paid to a Licensed Home Inspector.
I was not provided with the appraisers “reinspection Failure report” until one day before the scheduled closing date. This delay could have been avoided somewhere up the chain of review by the VA!
Vets need to schedule plenty of time in their Due Diligence Period for a repair request and adequate time for completion of the repairs which then necessitates that the appraiser or a licensed building contractor does a Reinspection and certifies everything was done to code.
Very easy to work with. Great team and great people. We are very happy with our results.
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Outstanding!
We had a wonderful experience. Our team who had assisted us was very helpful and knowledgeable every step of the way. Jessica Pratt was outstanding and couldn’t thank her enough for her assistance during this long process for our family.
Jon was always professional and prompt to respond to all of my concerns.
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Thanks
