I am so pleased with the service I received with Veterans United. My credit was not where it should have been at first and their credit counselor worked with me for two years to get me where I needed to be to get preapproved. Everyone was very patient with me through the entire process as I learned about buying a home. What could have been intimidating and daunting was very easy. Thank you Veterans United!
Given a choice, I would choose a different mortgage company over Veterans United in the future. Perhaps our experience would have been different with a different mortgage representative, but our dealings with Marlon didn’t get us anywhere too far or too fast.
Response from Veterans United
David, we're sorry to hear you were less than satisfied with your recent experience with Veterans United. Based on your feedback, our management team will be reviewing your file to identify and address any concerning issues. Our goal is to prevent a similar experience from happening to another Veteran. If you have any additional information you would like to share, please contact our Client Advocate team.
After using Veterans United for my home loan process, it is without a doubt that they are fully committed to helping Veterans to achieve their’ dreams of owning a home. They are very attentive to the loan process and make this experience flow as smooth as possible. With the help of their professional team, I was able to close on my home in less than a month. I highly recommend Veterans United.
Pleasure to work with kept me in the loop respected my time
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Very easy to work with and went the extra effort to get things done
