Still on the fence
Response from Veterans United
Hi Patricia,
I completely understand being “on the fence.” Buying a home is a big decision, and it’s important to feel confident in the process and the people you’re working with. If there was something holding you back or questions you’d like answered, I’d love to connect and talk it through with you.
You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST, and usually respond the next business day if messages come in after hours.
Aaron brooks is a class act that truly is there to help and make sure you’re taken care of . If you’re a Veteran that’s tired of being told lies other lenders will say to get you to do business? Then call Aaron , he won’t let you fail and will help you cross the finish line . Truly a class act !TJM
Everything between the bank and myself could not have been better.
Shannon Hudson was EXCEPTIONAL. Her follow-up and attention to detail is fantastic.
My experience was fast, easy and staff was very respectful and knowledgeable
The team did an excellent job helping get the loan and were very courteous and friendly!
Thank you Veterans United
All very nice and professional people. They all made our dream come true!
they were very patient and understanding. answered all question and went above and beyond what was expected.
Tim and Danielle did a great job. This is my 4th time working with V.U. its a new team but same results. Fast, professional, and all about saving the member money where they can. They continue to be my go to for mortgage solutions.
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The communication is above and beyond. Everyone is always checking in and make you feel like your business is important to them.
Everyone including my agent Casey were very professional and moved things along very quickly
Communication was outstanding and very helpful throughout the entire process.
Veterans United did an outstanding job! From start to finish their professionalism, compassion, and dedication in helping us buy our home. They paid attention to the smallest details, ensuring nothing was overlooked. That level of care gave us peace of mind while we were away, knowing that everything was being handled with precision and professionalism.
Everyone was so patient, knowledgeable and kind. everything went so smoothly. couldn’t have asked for a better team.
Veteran's United was great! Justin and Shane helped us build up our packet and set our expectations early. It got a bit rough towards the end as we waited for everything to fall into place and were unsure about the next steps and timeline, but they ultimately came through and clarified everything. They also stayed connected with us and continued to answer our questions quickly, even after the process was completed!
