Veterans United are who you want to go through to help you purchase your home. They will be with you every step of the way to help you with any problems that do come up.
VETERANS who needs a diligent and can do loan officer→
Ms. Faren Birthisel is an outstanding, dedicated and responsive loan officer. She saved my first home purchasing deal from falling apart. It started out with me applying with another lender that tried to take advantage as I have no experience or guidance. That lender tried to increase my closing cost which I unilaterally did not have and most likely not be able to purchase my home and lose my earnest money deposit.
I found Veterans United Home Loan and Ms. Faren Birthisel reviewed my situation and understood what had to be done to salvage what the previous incompetent lender could not accomplish for a "VA LOAN". Ms. Birthisel took charge and guided me through the entire process completely and pain-"LESS"-ly. I literally did not have to worry at all. She would answer all of my questions in a timely matter (same day within minutes to an hour or the following day), even on the Eve of my closing she worked overtime (nothing to do with her but the other entities involved) she answered and supplied them with the necessary documents to ensure a successful and smooth closing. Every little detail that needed her attention she provided with exceptional, microscopic level and dedication to detail. Her professionalism is superb and remarkably outstanding. I suggest all Veterans applying for a VA LOAN to apply with Veterans United Home Loan and seek out Ms. Faren Birthisel as she is the person that you want to be watching your six. She is the one that you can count on to follow through, follow up and complete the task.
I want to thank Ms. Birthisel and Veterans United Home Loan for their excellent, outstanding and incredible dedication, customer service and satisfaction with assisting me on purchasing my first home.
As a repeat Veterans United client l have been pleased with the attentive and professional handling of my mortgage processes.
Great team of people! They are extremely knowledgeable in what they do, friendly, and very helpful! We had no idea what we were doing and they made purchasing our new home a breeze!!
Overall great experience.
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Experience first-hand why 340,826 homeowners give us a perfect score!
Both Rhett and Catyln are phenomenal! I loved having them in my corner to answer any and all questions I had. They are very knowledgeable and got the job done in a quickly manner. I would definitely recommend them to anyone! I'm a very very pleased customer!
Always on time with calls and follow ups. very clear on instructions. closing was an issue but not the fault of Veterans United.
