I had to get management involved to get my loan closed. I feel horrible leaving bad comments, but they keep emailing the survey and I decided I had to take it to quit getting requests
Response from Veterans United
Sally, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn more about your experience if you would like to do so. We thank you again for allowing our team to be involved in your loan experience.
Don't be afraid to take the chance of qualifying for a home through Veterans United. They make it easy and they take you through the journey... I can't believe how much support I got. THANK YOU , VETERANS UNITED.
Veteran homebuyers should know that while there are many helpful and professional VA financial service providers available to them when getting a home financed, I truly believe that few, if any, will be as patient, knowledgeable and service oriented as Veterans United.
They truly walk the walk!
Tim was amazing, and deserved a raise.
esign process was great and website easy to use.
My loan ream was awesome. The process was very smooth and we closed in less than 30 days.
We just closed on our 2nd VA mortgage today! I came back to Veterans United because they are great people to work with. They make the home buying process so easy but also very informative. I would recommend Veterans United to any Military member.
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Thank you for helping us get the home of our dreams!
I tell every veteran that I know and that I meet about the type of treatment and care and attention to detail that I observed working with this company.
