The team at Veterans United makes the process of buying a home much easier. Their web-based tool allows you to upload documents easily and stay on track throughout the entire process. There are also tutorials that explains each process along the way. The staff are very friendly and committed to creating a positive experience. A very pleasant experience!
Jeffery Ferguson and his crew go to GREAT LENGTHS to help make it easy for Veterans get what they need for their home purchase. Yes he works for Veteran's United, but he worked for ME as well. Great company with great people.
- a retired Naval Officer
They will help you and work with you instead of against you. Time management is difficult for me since I work upwards of 70 hours, however they managed to work within my busy schedule.
Great Service!!
Working with Veterans United has given us superb quality service in every way. I would recommend them in a heartbeat. Thank you!
Best person, great personality.
I would recommend Veterans United to all who have served in making what can be a very trying time into a happy situation.
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Our experience with Joe Peterson’s Team at Veterans United was amazing. As first time homebuyers, walking into the home buying process was intimidating. VU made this experience a walk in the park! Thank you, Joe Peterson and your Veterans United team!
The only reason you did not get a 10 overall is because of the loan coordinator, Bekah Getz. She was never prompt, unclear in her communication, gave information that she shouldn't have (regarding the appraisal) and called me to ask if I had scheduled the closing yet! She even laughed at me when I asked about the method of paying closing costs and made a sarcastic joke about my question.
I didn't like dealing with her at all and would suggest further training with scripts for her if she is going to be directly dealing with customers.
The whole process of buying a house is expensive and stressful and Bekah Getz made it so much harder than it should have been. She gets a 3!
I will highly recommend Veterans United and even Kris Ball himself to any family and friends that are looking to use the VA home loan in the future.
Brian and Jenn were wonderful to work with. They both were right there any time I need them and always willing to help and get me answers. Made the buying process a lot smoother and definitely helped with the stress level!! This was not my first time selling and buying, so I can honestly say, they were a step above!
I would recommend this place to everyone this is our first time buying a house everything went very smoothly easy and everyone was very helpful
Highly recommend Veterans United. Expert advise and great customer service.
Use veteran's United for all your home needs. Great team.
Veterans United Home Loans should be all Veterans first choice for seeking a home loan or refinance! Outstanding service, Top Notch Loan Officers and a real Team effort getting the job done and successfully closing our 30 day escrow on time. Highly Recommend Veterans United Home Loans 5 STARS
