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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,763 reviews
761 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,763 unfiltered reviews

Starting on Page 6204 of 15,293. Return to Page 1

5 out of 5 Stars

We are so pleased with how easy the whole process was, even when some issues came up on our end the team was quick to resolve and we were ready to close on our scheduled date. I highly recommend Veterans United. We are customers for life.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Good service, good rates, and very good at communicating every step of the loan process.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

4 out of 5 Stars

Appraiser delayed the process by almost a month and a half. When a service has been payed for their should be a timely response.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Highly recommend Veterans United for VA loan that I got. Staffs are very kind and friendly. You can get the lowest market rate. No hidden fee at all.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars

You will not be disappointed with Veterans United. Top notch staff. Highly recommended to vets and their families. Hands down fantastic

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars

In my opinion Veteren United is the gold standard for helping veterans achieve home ownership!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars

The pre-approval was done within minutes. The specialist working with my case worked beyond my expectations. I am overall satisfied with the service I received.

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

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3.5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

3.5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

From the first day I spoke with Veterans United, until closing, everyone was professional, down to earth, understanding, and amazingly fast! They took time to explain every step and clearly communicated through the process. This is my 4th home buying experience and hands down the best. Going forward, I will always recommend them first.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

2.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

0.5 out of 5 Stars

This was the worse emotional, mental and economic experience that my wife and me have to go thru to applying for a home loan.

Response from Veterans United

Hi Santos, thank you for your open and honest feedback. We realize that the home buying process can become stressful when working to gather the required documentation and often times, further verification may be needed after conditional approval. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.

3.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

The team made this process simple and painless. There was plenty of communication.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars

Jeff an his team where wonderful to work with! They're with you for the entire process, and even check in with you after the process!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars

Great experience, team was very helpful. Communicated well and was quick to respond to any and all of my questions.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars

Seems like $11,000 is an awful lot of "cash to close"

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

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