I don’t know where it happened or by whom, but our appraisal took about 2 weeks longer to get than it should. This caused our closing to be delayed by 1 week. This is quite inconvenient to say the least. I was sent the appraisal review preference document, where you determine the length of time you would like to review the appraisal, two times. The first time I elected the 3 day period. When I received the document the second time I had not choice but to elect the 1 day period because it was about 3 days before closing. Still, the appraisal was not received before the initial closing date. It was not received until the day after. Then another day delay waiting for something else to go through. Blah blah blah. We lived out of packed bags for a week because of this delay. As far as the realtor, she was a very sweet lady. However, I am not really sure what a realtors job is supposed to be, but it appears that they schedule the initial showing of the house so you can look at it. Then they show up for the walk throughs and the closing. Pretty sure I could have done this on my own unless I am missing a tremendous amount of behind-the-scenes work that went on.All in all I would recommend VU to someone else with one caveat, they need to stay on their representative team to ensure that everything is on schedule for closing. VU needs to have a calendar sort of day by day breakdown of what is being done and when. That way the buyer can ensure that documents and services are being rendered in a timely fashion in case someone else has dropped the ball and needs to be reminded.
Being a first time home buyer is nerve-racking but we hade a great team that walk us through the process step by step and made sure we completely understood everything. We would highly recommend them to anyone whether it’s the first house or not.
Charles and his entire team are exceptional at what they do! Highly professional and knowledgeable about each stage and aspect of the process. And even more importantly they CARE enough to make it a wonderful experience. Thanks for all your hard work, you've made my dream-home come true!!!
I could not have asked for a better team!
Ready to see for yourself?
Experience first-hand why 339,550 homeowners give us a perfect score!
Every person I interacted with at Veterans United was professional, kind, and valued my time. I appreciated the efficiency, reliability, and effort that my realtor and loan officer put into making sure I purchased a home I’d thrive in. I cannot recommend Veterans United more. Thank you for providing me the opportunity to own my first home!
Chris’s team are outstanding and should be promoted or paid way more for the services they provided me. Thank you for helping me achieve the American dream in finally being a home owner!!!!
