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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,889

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Something they asked for paperwork that I had sent to them. This happen about 4 times other then that all was ok.
Thank you

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Thanks for everything!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Our loan process was great, would do it again

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Veterans United and Jason Lacy are highly experienced in the Veterans Loan Process. I am a first time home buyer and was able to close in less than two months. Thank you Veterans United!!!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Thanks to Crystaline and Kelsey.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend

By the thought of buying a house for the first time, my wife and I were extremely daunted. With patience and guidance from Joe Choi and his team, the closing process is effortless. Also, I was told by the broker that this was the smoothest transaction for her too. Thank you for everything Joe Choi and his team did in for us to get our first house. It was a great experience. If I could give it more stars, I would.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Overall my team from vet united made this such an easy process. The website platform is easy to navigate and use. Definitely two thumbs way up.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Even though the time from deciding to but the house to the closing was over 3 months, everything from Veterans United was spot on. Very good experience and would definitely recommend to other veterans for their home buying choice.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Seamless process, thanks.

headshot image of Bridget Enochs

Loan Officer: Bridget Enochs

NMLS# 918180

4 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Other companies may claim they know about VA home loans, but not like Veterans United! Dealt with several corporate mortgage companies since 2007 on home loans and attempts to refinance. There is no comparison when it comes to Veterans United, especially in customer service and their transparency during the loan process.  I finalized and closed on my Interest Rate Reduction Refinance Loan (IRRRL) almost a month earlier than expected. I was also offered the opportunity to defer two mortgage payments. Veterans United is truly dedicated to "serving those who have served our country."  Thank you, Veterans United!

headshot image of Danny Davis

Loan Officer: Danny Davis

NMLS# 1846211

5 out of 5 Stars
Would Recommend

Veterans United takes all the frustration out of buying a home.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

They made a tough situation a whole lot better. Loved how i could screenshot documents and upload things. Also loved how I could sign documents on line. Highly recommend this company. They go above and beyond to get your loan . I have my home thanks to them!!!

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

More Reviews

See all 424,889 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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