They were quick to answer any questions and concerns and were extremely flexible with working with our schedules to get things done. They were friendly and helpful with every step of the process.
Danny and Markita from the Columbia Missouri office provided me with top notch service throughout the home finding and buying experience. They quickly responded and answered the endless barrage of questions from me with patience and professionalism. They kept me in the loop with text messages, emails, and phone calls so I was not left wondering. A lot of companies say they are customer focused, but I’d put Danny and his team up against the best in the business. Best experience I’ve had with ANY business in a really long time. I felt like I truly mattered to them, not just another loan application. Danny GETS THINGS DONE and I will, without question, use his service again if I find myself looking for another home. I was skeptical at first about the all of the positive reviews I read online about VU, but they are true. This is my third home buying experience, Danny and his team has set the bar for customer service in the mortgage lending industry. The VU website is user friendly, even for those with little or no computer skills. It is easy to see what documents are needed from you, submitting documents, and to see the status of your loan. I don’t hand out good reviews easily, but this team deserves it.
We would recommend Cindy Woodham to anyone. She is a true professional. Cindy, made our home buying experience easy by answering all of our questions and phone calls in a timely manner.
There is a lot that goes into a home loan this organization members are true professionals. Mike Gossett
I would highly recommend Veterans United to all home buys who go through them.
A great company with great people!
Angela Price did great as well. She was patient and understanding as we delayed the initial stages of document gathering since we were in the middle of a cross country move.
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I would recommend using VU to any veteran considering buying a home. They will work with you to make it happen.
This truly has been a wonderful experience with Veterans United. I hope to run into someone on the market so I can recommend Veterans United!
Our experience working with our Veterans United loan officers and our real estate agent was more than we could have ever hoped for. It has changed our lives forever! Great job Aaron Rand, David Fugate and Carol Hinkle! We will be forever grateful for all you did!
The entire process from finding a home, making an offer and getting it accepted was painless. I give all the credit to VU because they worked with me to get my credit level to an acceptable level, then stayed with me to insure I was able to get the home we desired.
We used Veterans United the first time we purchased our home, and then again during the refinancing process. We did talk to other lenders, and we always returned to Veterans United. The service you receive at Veterans United cannot be compared to another lender. We highly recommend Veterans United for any for your home buying and refinancing needs.
Veteran United is the best and only way to go when buying your home. They will have effective and open communication with you each step of the way. They are very friendly and make this process as smooth as possible. They treat you like family and even send you videos to help explain each step of the process, so you understand each step more clearly.
