Bill Musick, and his team, which includes Alycea Lawson, are OUTSTANDING allies to have when you are shopping for a home loan. They are knowledgeable, resourceful, and will do everything in their power to ensure you qualify for a home loan. All you need to do is be realistic, cooperative (stay on top of that To-Do list!!!) and occasionally be flexible - maybe the first option for your loan won't be the option that you will ultimately utilize, but if you are determined, I promise that you will end up with a loan for your new home.Prior to my son referring me to Veterans United Home Loans, (and Bill Musick in particular), I had been turned down flat for a home loan from a major U.S. financial institution - based solely upon my debt to income ratio. My ratio was not too far off the "acceptable" parameters, but this institution sent me packing without even offering to explore alternative options.Enter Bill Musick. He WORKED with me! He explored all possible funding options for me, ultimately deciding that a conventional loan would not only suit my financial profile, but my lifestyle. (I was headed into both retirement and a home in another state, so a VA loan was not an option.)The underwriters are the people who make the final decisions. They are not affiliated with Veterans United, or any lender, for that matter. They make financial decisions based upon their perception of the risks involved in lending to a particular party.Two weeks from the scheduled closing date on my new home, the underwriters determined that I was too big of a risk.Bill called to inform me...but then he stayed on the phone with me, and brainstormed a solution that would (hopefully/likely) keep my loan prospects alive.Bill Musick knew that I was absolutely determined to buy this particular house, because I had mentioned that fact to him, maybe eleventy billion times or so. Bill was relentless in finding a solution. His solution required me to put more skin in the game, and I was totally on board, because of my aforementioned determination to qualify for this house.Bill Musick's relentless creativity, coupled with my determination, are why I am writing this review in my new home, in the city and state of my dreams. My laptop is on my marble kitchen countertop, and my tush is on one of my brand new orange bar stools from Amazon.And Alycea...Every now and then, I gave Bill a break, and turned to her for assistance. She was always efficient, capable, and personable. I owe her a lot of thanks, because she helped out with some of my panic calls when the process got to be confusing for me. I know there are many other people on Bill's team, and that they all work tirelessly towards a common goal....ensuring that veterans are given access to solutions for home loans, not denials.Veterans United is such a uniquely dedicated organization that I truly feel sorry for people who did not serve, because they have no access to this talented and dedicated team.
Loved the ESign software when it worked. Hated it when documents were half filled out.
The guys/girls at Veterans United were outstanding. Especially, Max, Karin, & Katie they were extremely helpful & understanding through 3 houses (2 fell through), they are the "best". I would recommend Veterans United to ALL veteran friends.
He was great.
Very professional team, easy to work with. Quick to respond to your questions, and take care of what needs to be done.
This is my second home mortgage through Veterans United in the last 18 months and Kyle Gardner was quick to close the deal. Kyle Gardner is steadfast and quick to follow through with difficulties in transitioning from one home loan to another.
Leonard Heiselt
I was surprised on how easy VU made the home buying process. The team they provided me was awesome. I was able to complete everything while being 3,000 miles away.
We are blessed
The paper work was daunting but I expect It was necessary. However we had to resubmit some of the forms—frustrating.
Response from Veterans United
Bruce, we appreciate your feedback on this matter. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing the meaning behind certain documents is part of our commitment to deliver outstanding service. Thank you again for your service.
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My loan specialist Jimmy was very professional and never left me questioning anything. They recommended a real-estate agent Tracie who found me the perfect home and was always there when I needed her. I am very pleased with this whole process!
Thia was my first home purchase and Veterans United was a pleasure to work with. They make it an easy home buying experience! I especially enjoyed working with our loan specialist, Chace Tuck. He was very informative and helped me throughout.
I recommend veterans United to any home buyer because they simplified the home buying process
