I love the service Veteran United provided to it clients! They have an awesome team ready to help you from the time you submit your application to the time you close the deal on your dream home. This team is also ready to answer every questions you have concerning your loan. Their service is outstanding!
Everyone was very professional ! I would highly recommend their service.
It appears that there were too many people touching our loan documentation who were removed from the overall process and the concerns/issues.Our Loan Specialist was doing all he could to resolve the address/appraisal issues, but other entities within the organization were not addressing our issue with the same level of urgency.
The agent we used to sell our house was not very good, he wanted to sell at a lower price, and after we had an agreement, instead of helping us get the most out of our house he assisted the buyer more than us. Also anytime I needed I had to call him for assistance.
Response from Veterans United
David, thank you for sharing your feedback and for letting us know about your experience. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with our teams.
This is the 3rd home purchase for me and by far the easiest and most efficient process I've had. Thank you
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I would recommend Veterans United to all of my fellow Veterans for their home buying needs. They are very professional and courteous to their Customers.
Exceeded every expectation for service, process, and speed. Thank you VU!
The team is awesome
Having the VU portal to digitally sign and upload necessary documents was a huge timesaver.
