Veterans United made the mortgage process easy from the application to the closing. Responses to questions were always timely, the staff all took the time to explain everything until we were satisfied, and everyone was always pleasant and easy to work with
Walk in the park process. I never had to go somewhere and drop off paperwork or sign something. Everything was through a secure network. Best process i was ever involved in for buying a home. I wish all my home loans would have been this easy from the process too the pleasantness of the staff.
Fantastic experience from a fantastic organization
The underwriters was too picky.
Great to work with really went the extra mile for me. Thanks Veterans United
The process from beginning to end was extremely easy. Veterans United guided us step by step.
The Veterans United team provided outstanding service. I will most definitely recommend to fellow service members.
Over all. Very happy.
VU is the only company I will ever use, everyone is professional and very customer service oriented.
Under very hard circumstances they got it approved.
If you’re having any doubts don’t. Working with veterans United, as a first time buyer, couldn’t have been any smoother. The entire process was simple and well explained. Communication was great. I highly recommend it!
Veterans United was awesome and made my experience seamless from start to finish.
everyone was courteous very pleasant to work with fast and on top everything quickly and efficiently
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The home buying process was awesome with Veterans United! The team they assigned to me was amazing! Thank you Veterans United!
Veterans United was a pleasure to get involved with for our mortgage. I highly recommend them to all veterans that need assistance with a mortgage.
The APR was one of the few good things about this experience. Seemed to be a lack of communication on the lender side between coworkers. We have bought and resold seven properties before this one, and this was by far our worse experience. The fee we was charged definitely did not match the service that we were provided...i will not recommend anyone to veterans united.
Response from Veterans United
Bradley, thank you for sharing your valuable feedback. A member of our Client Advocate team is available to you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
