My experience with Veterans United was seamless and smooth, could not have asked for a better team!
Blake was awesome! He was very knowledgeable and helpful through the whole process.
While this purchase did go through, I had one other that fell through, I know this was from the va appraisal and evaluation, which was absolutely absurd. Unfortunately during that purchase I never felt like veterans united was in my corner to help fight for the correct information. There was very little help in regards to reasoning with the VA and ultimately the much larger sale fell through. While I may use veterans united again if I need to I will never use the VA loan again, it is an absolute nightmare to jump through and may as well be useless to many of us who served. Disgraceful, but that's what I expect from the VA.
For me it was not a good experience but may be better for you
Response from Veterans United
Dorcas, we thank you for taking the time to submit your honest feedback. If there are any additional details that you would like to provide our team we would love to hear from you. We strive to have the best customer service skills for all of our loan teams. We would like to thank you again for your service and for choosing Veterans United.
If you want someone who cares what they are doing use Veterans United and ask for Andy Strubel he is amazing. Thanks again brother!!
I was worried at how much of a headache the process would be. However it was streamlined and super easy thanks to the entire team! Thank you!
This was our second time using Veterans United and this experience was much better than the first.
Brendan and the rest of Jake's team were very good at keeping in constant contact throughout the process even when things didn't go well. They took the time to walk me through everything I needed as well as explained any and all concerns. Jake has a GREAT TEAM working for him!!
thank you Vetefans United , for making VA loan process so easy
Do what they said and a 2 3/4% interest mortgage. How could it get any better than that? Job well done. You all were the best.
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These guys are amazing and professional. Im not just saying this either; even if you feel like you have a challenging file or challenging situation, they go to the limits to try to make it work!
Home buying is a big milestone; especially for anyone buying for the first time. I’m extremely grateful for the service and support provided to me by Veterans United and all affiliated teams . Not once did I feel mal informed or lost throughout the process. Everyone who assisted me navigate through this home buying journey continually went above and beyond what I would have expected.
My only problem was that the loan took so long to close. 45 days is too long even for a jumbo loan.
I would recommend Veteran United to any veteran who want to buy a home.
