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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,386 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,386 unfiltered reviews

Starting on Page 6723 of 15,413. Return to Page 1

5 out of 5 Stars

Everyone involved in our home loan journey was awesome!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

I would recommend Veterans United and Nate to a friend or family

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

I highly recommend Veterans United, my family and I are happy with the home and the numbers, and that's what matters!

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

I was extremely nervous about starting the home hunting process especially in this sellers market, but my team with Veterans United made the whole process so easy and straight forward that I will definitely be recommending them going forward to my friends looking to buy. I can't stress how invaluable having my team available at all hours to help me with any problems I ran into. 10/10

headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars

The other specialist that helped did a great job as well. Nina was always reachable and quick to respond

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

3.5 out of 5 Stars

If you were really anything more than a typical lender you would buy your own title insurance instead of forcing the buyer to buy your policy. You can drop the whole Veteran support act.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars

Very resourceful and took care of me from start to finished. I highly recommend Veterans United. They will answer all of your questions, walk you through the process, and finally provide you with all the resources around your area.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

5 out of 5 Stars

Each team member on Rob's team was attentive and informative, allowing us to act quick, make good choices, and close on time. Appreciate all who worked on our loan.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Ben & Alex was wonderful to work with and we were able to close our home in the exact time frame we was hoping for. Definitely recommend working with Ben and his team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

1 out of 5 Stars

I doubt if this comment is going to get posted because I am very disappointed with the largest veterans mortgage company veterans United has gotten too big and the people on the team must have too much to do they don't return calls and I didn't close so I would give you guys a complete fail if it wasn't for Corey Jackson as far as Cody Smith he never returned any calls much like Trenton who would email my realtor but wouldn't talk to me... unless I called him.
Poorly done, TEAM!!

Response from Veterans United

Richard, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars

As a first-time buyer I was nervous about a loan process and where to exactly begin on the path to buying a house. Luckily I decided to simply check online if I was eligible and receive a quote for the VU home loan, and within the day I was contacted and the team really helped me get the ball rolling. They answered all of my questions, gave me an agent I could use (that turned out to be amazing), and next thing I knew I had an offer being accepted. Everyone on the VU team made the process so smooth and easy to complete! I'm glad I decided to just go for it.

headshot image of Greg Steuber

Loan Officer: Greg Steuber

NMLS# 2015645

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

3.5 out of 5 Stars

they work very hard to make all things work and come to gether

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

NA

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

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