Very happy with Steven! I had a terrible time trying to close with a competitor, USAA. After missing the closing date 3 times, I reached out to Veterans United. Steven took one look at my application and paperwork, called me the next day and said he could be ready to close in two weeks. Throughout the process Steven and his team was thorough, detailed, and transparent. Every time there was something needed, he contacted me very quickly and made himself available to discuss the expectations of various items needed for a VA home loan.After working with Steven and his team, it's clear to me I would have never closed on the property working with their competitor. We closed on time, and funding was not an issue. At closing the sellers were delighted to know we worked with Veterans United, and that the property they sold went to another Veteran.Thank you Steven, your team, and Veterans United for your services. I will gladly promote you to all my friends, family and colleagues in the Army! Hooah!
Buy your home during covid 19, dreams do happen.
The individuals who came by our house could not get it right. They had make a total of four trips to our house to have us sign paperwork.
The entire process was seamless. My loan manager Kevin guided me through the process and always provided same-day feedback/responses. 95% of the transaction was conducted electronically -- it was effortless -- the "to-do" list and repeated, timely updates made the whole transaction brainless. Having a mobile notary at our disposal was brilliant and we completed the closing process in 30 minutes, from my living room. I could have completed the whole refi from the comfort of my couch. Impeccable customer service AND I saved $300 per month -- what's not to like?! Thank you so much! -- Joel in Covington, GA
Any vet looking to buy a home needs only to contact Veterans United for the most pain free home buying experience you can get.
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I will recommend Veterans United to anyone who needs a loan whether for a refinance or a purchase. They keep you updated throughout the entire process while keeping the process itself on track and moving forward.
Mr. Zane Hildreth " You the MAN!"
I highly recommend Veterans United and will not use any other lenders in the future. After running into an issue with a previous lender our loan specialist Katy Reeder and our transaction coordinator Danielle Stiers made our home buying experience seamless. Their communication was prompt and I felt informed throughout the entire process. I will definitely be recommending Veterans United!
I had a good experience. They listened to me.
Good, easy to navigate experience.
Excellent and professional work
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I will not use another loan specialist ever again! Ben Choi was everything you could ask for in a loan specialist. He explained how things were going to work in detail and was always available. Everything from the initial application to the closing went smoothly with no surprises. Ben always had a positive attitude which made me feel more confident that things were going to work out. We sold our home and bought a new home on the same day and Ben and his team were there every step of the way. Thanks Ben!
Using Veterans United was the best choice I could have made. I wasn’t even sure I wanted to buy a new home and sent in a request to them on a whim. They were very prompt in responding to my request and never left my side through the whole process. They made me feel valued and my concerns and needs were met at every turn. I definitely recommend to my friends and family to use Veterans United for their VA home buying needs!
