A suggestion would be to limit the time that the unfreezing of credit bureau accounts occur - for as short of duration as possible. Our credit was unfrozen, subsequently hacked and attempts at identity theft made. Fortunately our being vigilant minimized the damage, but resulted in the time-consuming task of redoing our accounts (60+), closing email and resolving privacy issues. It was a costly visit to Best Buy to clean out malware and add security to our computer and phone - not to mention the cost of time and emotional distress. Our accounts had been frozen until reopened in June and attack occurred in July - beginning on the 15th. Potential VU customers should be aware of this risk, as with anyone who opens up their credit/unfreezes their social security number, whether VU customers or not. Staying vigilant and keeping your accounts with credit bureaus open for as short of duration as possible is critical!
We recommend Veterans United 130%!! If you are a veteran, there should be no other place to turn for finding a new home. Our interest rate was more competitive than local banks and the whole process was fast, easy, and super helpful. Marlon and his team responded to us at every turn within MINUTES!! Best decision we ever made!
You cant go wrong when using these guys. They are the best I have ever run across.
Great job Veterans United! Big thank you to Dylan and team!
no i don’t have anything to say other than this was very hard process for me and this was my first home
Response from Veterans United
Thomas, thank you for submitting your honest feedback. If you feel the need to share more, please do not hesitate to reach out to our Client Advocate team to discuss. Thank you again for your service.
It was a great and easy experience. The only negative thing I have is on just a couple instances. I would have to resubmit information again on the same topic. It was easy to do but it was annoying. It did not happen enough that I felt the need to bring it up while talking. They are my number one choice next time
Best team ever. Extremely hard working, informative and truly care. I would work with them again!
A lot of paper work, but they make it easy to get through.
Excellent ! Great experience. Will be recommending.
Angie Sanders is freakin' phenomenal. Her professionalism, knowledge, and expertise are beyond exceptional. Her genuine concern for her clients, meticulous attention to detail, and passion to ensure the most rewarding homebuying experience for those she serves is a true testament to the valuable asset she is to Veterans United and the homebuying community. She is a gem and will only elevate Veterans United's reputation and rate of extremely satisfied customers! Thankyou to Ms. Holly as well. She is a trooper and a joy to work with. If she survived me, she can and will survive anything! Take heed Veterans United--they are the model representatives of, for, and on behalf of your organization. I only hope your other representatives display and execute at least a third of the capabilities these two possess. Thankyou for being shining examples of caring professionals well-versed in their trade and craft. God Bless you two and God Bless Veterans United for hiring you;)
