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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,889

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,889 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I am soooo glad I chose Veterans United. They made my experience smooth and easy. Even when I was frustrated looking at homes my realtor kept me
Encouraged! Couldn’t have asked for a better team! They worked well together, kept each other informed. Absolutely no complaints.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

It was the easiest process from start to finish. I highly recommend VU. Good interest rates, fast closing, convenient and personal contact options. Loved it! We will use them in the future for sure!

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Veterans United handles it all! Using the VA loan can be tricky if you aren’t working with experienced professionals, but I never once had to worry. They walk you through every step and are available to answer all your questions. They make the whole experience a breeze!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Great job by Rob Dycus again.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

3 out of 5 Stars
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

4 out of 5 Stars
Would Recommend

responsive and professional

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3.5 out of 5 Stars

Veterans United makes it easy to upload documents online. You are given a to-do list that they want you to complete asap. We did everything right away, but documents were not reviewed until the last minute in closing and delayed us.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Cal and Katie were wonderful to work with! Answered emails fast and always explained things to us.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

0.5 out of 5 Stars

What a complete and utter disaster my experience was. I was not going to leave any reviews, but I keep receiving emails. I am baffled at how this company has excellent reviews; And before Covid gets blamed as the reason, lots of businesses have made strides and adjustments for the better. Just thinking about it makes me sick to my stomach.

Response from Veterans United

Thank you for sharing your honest feedback, Chris. We understand that the loan process can be at times stressful and tedious. We would like to invite you to connect with our Client Advocate team to discuss further on your loan experience. We learn from these experiences to help better our process and to assist future veterans. Thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

VU made this process smooth and I had 0 stress! I closed in less than 30 days! The entire process was a breeze!

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Overall my first home buying experience was better than what I could have hoped for. From step one until the closing of my home it went well and never felt like I didnt know what was going on. Very happy with the outcome and experience with VA Home loans.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

More Reviews

See all 424,889 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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