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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

3 out of 5 Stars
Would Recommend

Great company and very involved in the home buying process. They’re fast to process data and request documentation needed to build a file for the underwriters. Communication is good, but stay involved in the process to insure nothing is missed. If you’re involved and quick to respond the process will close on time problem free.

Response from Veterans United

Jeffery, we appreciate your honest feedback and for taking the time to inform us on your recent experience. Please feel free to let us know on any improvements that you think should be advised about moving forward. Thank you again for your service.

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Kyle made the entire loan process easy to understand and smooth. The entire process was easier than I expected.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Sam is a good guy.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

0.5 out of 5 Stars

Will never ever use this mortgage company again. The sooner you all sell my loan to Penny MAC, just like you did when I was in Afghanistan, the better.

Response from Veterans United

Sam, We have attempted to reach out to learn more about your experience. Please contact our client advocate team to discuss further details. Learning from your experience will assist our teams in helping future veterans. Thank you again for your service.

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

The ESCROW office located in Texas failed to provide information in a timely manner. We have to push to obtain information.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Jenny Kolan

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Highly recommend! Very professional and friendly. Easiest house purchase I've had(out of 4). Logan and Taylor were fabulous. If you are a veteran, this is who you want to work with.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

4.5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

I've heard so many other people say how much of a headache VA loans are, but I honestly have no idea what they're talking about. This is the second VA loan I have gotten with Veterans United and both times it has been an excellent experience. You're walked through the whole process step-by-step and the loan team is great about answering questions and emails. And they let you know what to expect so that there are no surprises. I can't imagine working with another lender.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

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5 out of 5 Stars
Would Recommend

Highly recommend
Veterans United. ! Absolutely skilled at their job. Their procedure for buying is the easiest process I’ve ever used.
They work for you !

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was tremendous. From the very first day until closing, I was kept up to date on my loan status. Unlike any other company.. Veterans United cares about their clients ..and treat's you like a good friend.. My many thanks to Heidi and Bryan for their help. I can now say proudly.. I own my own home..! ????

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

For me personally, I don't think I could have had a better experience with anyone else throughout the entire process.

headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend

Trish did a great job keeping my loan moving along. Even when we ran into a snag she kept a positive attitude and encouraged me to keep going. So very glad I did. Thanks Trish and the Veterans United team

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

This whole process has been so smooth. Joel answered all of our questions and was quick to respond when needed. We definitely will recommend Veterans United Home Loans.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

We are so glad that we went with Veterans United for our home loan.

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

More Reviews

See all 430,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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