They gave quick and accurate responses, even when a question was asked more than once, and even for simple 'no-brainer' questions.
It felt like we were working with family members who really cared to do things fair and right.
After struggling to secure a home loan (FHA, Conventional, and VA) through various other lenders following a PCS move that resulted in us having to do a deed in lieu a few years ago, we stumbled upon Veterans United. I was pessimistic at first but when I was told by Kimberly that she easily secured a COE for my husband to use his VA second tier benefits (something we had never heard of before), I was shocked! From then on, the process was super efficient. We closed on our brand new home yesterday! The whole process took just over a month and the VU website makes everything super easy. I’ll recommend BU to everyone from now on.
I’ll be using you guys again should I purchase another home. Thanks for the smooth process.
Veterans United was top notch from the time I initially contacted them for an inquiry about a loan to the night before we closed on our house. They helped us every way they could and buying a home 2 state's away. Being a first time home buyer and really not knowing what to expect and then throwing a pandemic on top of it ? All I can say is 5 star service all the way and I usually don't leave reviews.
Veterans United staff are Super-Bowl champion caliber purchasing counselors.
If you take the time to get all the things, forms needed, it will be smooth sailing.
Great experience. Thank you Tiffani!
Not only was my experience when I purchased my house over a year ago with Haley Great! My Refinancing experience was even better! I feel very fortunate and blessed to have Haley as my loan specialist and would highly recommend her!
Thank you Veterans United!
-Mike Mesa
I would definitely try Veteran United before even thinking about any other company.
Thank you for the outstanding experience.
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I’m gonna be writing a very good post about my experience and how tragic it was.
Response from Veterans United
Russell, thank you for taking the time to let us know how your loan experience had gone. Although we can not change what had happened, we would like to learn more and research this for training opportunities for future clients. Our Client Advocate team is available to discuss further details. Thank you for your service and for choosing Veterans United.
