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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,123

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

First time I’ve had a home loan be so streamlined and so easy despite the bumps in the road my loan officers Justin and Christie did a phenomenal job helping me get through this at times stressful situation. Always keeping me calm and motivated when the end didn't seem anywhere in sight.
Especially after my first deal
Fell through. Justin was invested in seeing me get a house that I wanted no matter how long it took or what he had to do to ensure I got the best interest rate. I look forward to the next time I need to purchase a home in the future.
Being a vet knowing you have a mortgage company looking out for you makes things easier.If I was still active duty I’d definitely trust VU with this process. one less thing to worry about while trying to do your job is definitely beneficial.Sincerely appreciate everything Justin and Kristen did for me. Thank you is simply not enough.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Best experience buying home thanks to Veterans United. It's my second time buying a home and second time using VA benefits. I had awesome realtor last time so the process was good. This time my realtor was lazy and on top of that tried to push some friend of hers as a lender. I am so glad I did not listen to my realtor and went with Veterans United. Fantastic team, always on top of things, even if it's beyond their scope. I had the lowest interest possible and all points were covered in 1% their fee. The concierge services are very useful. Their app interface is awesome with all information and every " to do's" easy to follow. Very transparent. Just great experience all over!!!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

VU is the place to go for veterans! The process is made so simple for us, they make every step of the way simple. I did this entire process from my phone while working 3000+ hours a year! If you’re looking for a lender for VA loans this is a one stop shop that makes sure everything you need is covered! Many thanks to Doug and the team!

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4.5 out of 5 Stars
Would Recommend

Highly professional, available when I needed questions answered. Worked with me in every step of the home buying process.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

2 out of 5 Stars

Do better estimating closing costs. You were thousands of and it caused way too much stress.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Great experience.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

3.5 out of 5 Stars
Would Recommend

I think the worst part was the time line with underwriter- I would submit requested items within an hour - but approval process was lengthy and could have been sped up.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

The team at veterans United are all a class act. They were there with us every step of the way during our home buying experience and got us the best rates on everything from homeowners insurance to the interest rate on our loan. Our realtor Mike Towler deserves a special shout out. The man had the patience of Job. Every question we had was answered in a timely fashion and as a special thank you for my service he purchased an additional insurance policy for us that covered things like our hot water heater and our furnace for a year if we had any problems with it. Who does that? Great job everyone and if I know of anybody who asks for a recommendation when it comes to home buying Veterans United will be the first organization I mention. Thanks again!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

3 out of 5 Stars
Would Recommend

VA United started off with communication on level I think what would help overall is that when your file is submitted to the underwriting staff that they complete their entire process on location information then once everything is passed off to the tittle companies it would be their responsibility to get the information they need. There are just too many hands in the pot, and they are not communication with each other. But I would recommend VA United to family and friends overall.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

More Reviews

See all 382,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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