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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

379,330

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 379,330 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I give 10 out 10 across the board, thank every one of youns for all you’ve done.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

10/10 recommend Veterans United to all Veteran Home Buyers!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

We are so excited about our life in our new house. Thank you for everything!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

My wife and i are first time home buyers and the veterans united team made it one of the easiest and best experiences ever. They all deserve pay raises and promotions. Thank you so much

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

This is the second time I have utilized Veterans United and in the span of six years it has improved.
The online portal and document uploads is extremely helpful. I work remotely in Arctic Alaska and to have all documents submitted and supported electronically made sure the process was quick and seamless!
The time difference takes some adjustment and coordination. Many times I had to wait an additional business day.
It would be nice to have Saturday as a full business day.
Despite some adjustments I highly recommend Veterans United and I will be using them again in the future.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend
headshot image of Chris Clark

Loan Officer: Chris Clark

NMLS# 2211769

4 out of 5 Stars
Would Recommend

I had a great experience with Veterans United. I previously reached out to them to buy a house in 2018 but the builders incentives won so I chose another lender. This time around, I reached out to them and I was very impressed with the help and communication throughout the process. I could typically call and get an answer to my question almost right away. Kendall and his team really took a lot off our plate as we were in the middle of selling and buying a house. I would definitely recommend them to other military buyers. They are well versed on VA lending. Reach out to them today if you are in the market to buy a home!!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

0.5 out of 5 Stars

it was BAD BAD BAD.

Response from Veterans United

Kenneth,

Thank you for taking time to talk with me about your experience. We understand and agree on the importance of communication and I’m sorry your experience didn’t deliver on that. I’m only a call or email away if there’s anything else I can help you with from here. Client Advocates are always available in your corner. Your feedback is key to how we approach follow-up coaching with your team and improving the Veteran homebuying experience overall going forward.

Most sincerely,
Casey, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Kevin, Lisa and the rest of the team make this process so easy. They treat you like family and go out of there way to make sure you are satisfied.I would use this team again in a heartbeat!I will recommend them to whomever I know needs a mortgage team!

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

2 out of 5 Stars
Would Recommend

Well over all it was a grueling and intense experience being a first time home buyer a whole lot of leg work on our part so time repeated leg work it was annoying and the wife wanted too give up it did give us quit a bit of anxiety but in the end its all good. Just chalked it up as a learning experience . But the bright side is we are moving into our new home.

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Obviously buying a home comes with many stressors. Not only are the VU home buying professionals top notch, so was the VU platform. This process was so easy! I loved being able to upload my pertinent documents to the portal and monitor it for taskers. My wife and I are so glad we decided to go with Veterans United. I would recommend this group of professionals to anyone who may be in the market for a new home!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

For a first time home buyer, this was a smooth operation. The process was so smooth even in the uncertainty of the first deal that fell through we learned so much by the second try we were more confident and our loan officer and real estate agent took care of all the stress! Thank you so much !!!

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

Everyone was very nice and very helpful when we were in the process of getting everything together. I wouldn't want to do this with nobody else. Thank y'all!!!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Everyone was great from the beginning to the end. We want to thank everyone for all you hard work, and patience with us throughout this home buying process. You all made a very hard situation so much easier. We will be referring you to all of our veteran friends when they want to buy a house. Thanks again for all that you guys have to to get us our new house. Love Reggie and CJ

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

My team was fantastic and made buying my home entirely pain free. They are amazing and I hope to be able to work with them in the future.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Despite my troubled credit history and financial situation my team (Matt and Shan) pulled out all the stops and was able to get me approved for a house I never thought I could obtain.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

More Reviews

See all 379,330 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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