Everyone i worked with did a fantastic job and very helpful throughout the entire process.
I don’t know what more I could be expressing my feelings to you all VA UNITED, because you all are my family and friends. Everyone in my family has special feelings for you all! I love the name VA UNITED which combines us all together as one team fighting for one interest. Thank you and thank you so so much for your support and loving us as a team of Veterans service! The mystery of the team work has brought us back up to hope and future! You all make every men and women who served the great Nation in the world proud of who they are and who they were ! Your whole team has given me a great opportunity to learn more what is joyful in life! I also have special thanks to Don, Eli, Rich and more special people of VA United team help my family to achieve our dreams!!! Gratefully
Great lender went above and beyond for us
It was a great experience all the way through the process. Everyone was extremely helpful.
Overall, outstanding support from the entire team any questions we had they were always there to help. 10/10 🙌🏼 Appreciate you all!
This was interesting being my first time dealing with the VA. Overall it was really good experience.
Keep up the great work.
They made everything seem so easy and really helped us understand everything!
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The only negative (and not so much a negative) is if you have a customer going through the credit counseling phase, really coach them on everything to be expected and not just paying down credit cards. I was told to pay my cards down to $5 and get below 30% usage when you actually should have them completely paid off. This (not major) was an issue when the debt-to-income ratio was calculated. Also have them look at the entire credit file so there will not be any "surprises (this need to be paid off etc.)" when it come to the big elephant in the room "UNDERWRITING". For first time home buyers, everything should be explained and not just assuming they would understand or just read up on it. It's a lot and can be very overpowering and stressful.
Overall the process with the team was great, very smooth and seamless. They were able to guide me In the right direction, were quick to respond and made sure everything they needed was received in a timely manner
I am appreciative of everyone that played a part in my home purchasing process!
