I have used Veterans United for my initial home loan and my refinance. I was very happy with the initial loan but the refinance left a little to be desired. Everything closed successfully but make sure you understand every single factor in the refinance.
Excellent service, no way to make it any easier. This was a refinance and took about 5 minutes of my total time in paperwork leading to the close date.
I would recommend to anyone and will in the future no question about it!
All Vets need to use
Veterans United!
JB and his team was great to work always there for us and always keeping us up to date on everything we never had to guess what was going on again couldn't asked for a better experience for our first home so thank you JB and team and Veterans United for our family's home
The confines of this box will not do any justice for Tim or the whole Veterans United team.Every interaction whether it be with Tim, his immediately team, the servicing department, escrow or whoever I speak to my customer service experience has been second to none.Tim's leadership, knowledge, ability and skill are worthy of imitation and he has made our second home loan experience easier than the first.Thank you Veterans United!Semper Fi!
Tony
Very pleased with the whole process and all of the professional people involved with the loan process. Highly recommended.
Make sure you stay on top of your loan team, they may not always be trying to do what’s in your best interest, and delays on their end may end up costing you extra money to extend rates. Don’t let them try to talk you into financing extra money just because they can’t figure out how to remove excessive escrow amounts from the monthly payment or any other mistakes.
Response from Veterans United
Daniel, Thank you for taking the time to inform our team of your recent loan process. We wholeheartedly agree that communication is a vital key in the loan process and we always try to bridge that from start to finish. Although there are some cases that communication is a struggle. We understand that the loan process can be stressful at times and communication is a helpful tool to ease that stress. We thank you for your service and thank you for choosing Veterans United.
It was a great experience. Very knowledgeable and they kept on checking up to make sure everything was ok. I would recommend them.
Cody and his team made sure I was able to close on my home by being diligent and consistent throughout the process.
Very user friendly system, and professional staff across the board.
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There are a lot of companies that market on their knowledge of VA Home Loans, but there’s only one team that is the creme de la creme of the home buying experience - Veterans United. Their customer service? Excellent. Knowledge of VA loan fine print? Superior. Their loan network to find the best rate? Unmatched. Outside of our home, calling Veterans United was the Best decision in my home buying process.
Veterans United makes home buying extremely easy. Their online interface makes the process smooth by giving you a one-stop place to easily submit/sign/review documents and provides an up-to-date checklist of what needs to be done. And the people that I worked with at Veterans United were all extremely professional and cared about the loan getting completed in a timely manner. Very satisfied with the whole process.
The whole experience was a pleasure . Everyone was professional yet personable and felt they cared about me .
