Very unprofessional overall. We purchased a second home so should have used a different lender and will in the future .
Response from Veterans United
We appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations William. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
Kate did a great job chasing down a pest inspector in order to make a correction on an inspection form!
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Never had a VA loan processed so seamlessly.
Both Matt and Laura as well as the rest of the team were outstanding! When asked a question they were fast and accurate made this a great experience. 2nd time working with him and would recommend him and his team any day!
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I would recommend Veterans United to not just Veterans but to anyone looking to get that first home or even that second home. The quality of service they provided me and my family was outstanding.
Great staff people to work with.
