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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,194

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Kennedy is straightforward and is a man of his word. He follows up and calls when he says he is going to call. He helped make the entire home buying process a stellar experience. We will definitely pick him again should we buy another home.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

I can see where the home buying process would be very changeling for most people, however; working with the professionals at United Veterans they took the stress out of the equation. I would recommend all Veterans looking for a home to start with United Veterans. Before, during and after the sale, UV is always there when you need them. WAY TO GO TEAM.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

Didn’t think that I was even going to be able to buy a house. Justin was there even early in the morning we get it done and I couldn’t have said thank you to Ashley too! Ashley helped me explain everything as simple as it could be. Thank you both for helping me! Dude I bought a house 😝

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Levi is an outstanding human being, beyond his obvious financial skills. I wasn’t expecting the level of patience and empathy he exhibited during the extended search for our home. I’ve already recommended him to a coworker who’s looking for a home here in Florida. Levi and Jenny were a blessing to us, and are a huge asset to your business.

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

4 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

We want to thank Veterans United in the purchase of our home. They did an outstanding job. Thank you so much for everything that you did for us.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars
Would Recommend

I had a lot of hesitations using my VA loan after hearing some bad stories from friends and reviews online. Though we did have some hiccups we ended up right where we were supposed to. I'm thankful for the Veterans United team for working hard to get us into our first home!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

I would recommend Nick Vances people to help any Veteran for sure.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars
Would Recommend

Underwriting. Wow. They didn’t suck this bad the last time I used VU. I don’t understand how it can be that hard to look at a letter that says 100% VA disabled and then match that with a simple federal calculator for the payment I will receive for the rest of my life. It’s literally federal law. Underwriting had a month to figure it out. It’s either yes this works, no this won’t work, or we need xyz to make a decision. Their failure to do their job in a timely fashion resulted in the closing date being pushed back over the weekend and me jumping through hoops for early occupancy since I was homeless. For people following black and white rules/regulations/laws, I was not impressed. You’d think they’d be better at their jobs and determining things related to the VA since they specialize in VA loans. And the earnest money. Really. I submitted the document they asked for three times (proof/receipt of electronic fund transfer). Then I submitted another document that said the same thing (my bank statement showing the withdrawal for electronic funds transfer). Then I had to combine these previously submitted documents into one pdf, highlight the parts that supported what they were looking for, and insert their language verbatim before they finally realized both of these documents showed exactly what they asked for. No additional supporting document was provided for the earnest money. They just needed to read what I had previously submitted 10 times and they needed me to explain their own request. It was ridiculous. Reading is hard. Underwriting is the only reason I didn’t rate my overall experience a 10. Josh, the second Josh that I talked to once when primary Josh was out of the office, Rachel, and Joedi were all wonderful.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The amount of information requested was excessive. In cases it was somewhat intrusive and justified.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

The VA doesn’t have the greatest Rap sheet when it comes to customer service, and we were blown away at the amount of support and ease of use from Veterans United. Every home buying process has its struggles and obstacles but Chris and Dena were supportive through them all, very communicative, and greatly reduced our stress during our time working with them.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

I’m so grateful to now be apart of the veterans United community! Every person I spoke with throughout this entire process were extremely professional, understanding, and supportive in every way! Thank you all so much for making my first home buying experience a pleasant one!

headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Katie Tinker

Loan Officer: Katie Tinker

NMLS# 2423202

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

veterans united has been a great help throughout the home buying experience.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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5 out of 5 Stars
Would Recommend

Everyone helped a great deal. I would highly recommend anyone that's a vet to use them for their next home purchase

headshot image of Andrew Adams

Loan Officer: Andrew Adams

NMLS# 1596960

4.5 out of 5 Stars
Would Recommend

Final thoughts for improvement. Clean up lines of communication with respect to who provides the water report. Also, if it can be helped, make sure all final documents are provided at least 4 hrs prior to Closing...this would give the purchaser time to read through the final documents in case they are traveling!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process so easy that it almost felt like I was doing something wrong. A great overall experience with personal touches that made the biggest purchase of my life actually enjoyable.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

More Reviews

See all 386,194 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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