Thank you for helping Veterans
While Wesley Earl was great for the most part, most of my issues came from the loan coordinator, Brendan Lindsay. I was under the impression that he is essentially the liaison between myself and Wesley; the person responsible for clarifying the documents being signed and helping explain how the process unfolds. I experienced a huge lack of communication and denial of information from Brendan, specifically regarding the appraisal. I requested an update of the appraisal from Brendan 24 JAN at 0950. He emailed me back stating he had no updates to give me. I then received an email at 10:37am 4 JAN from my Real Estate Agent, Brian. It was a forwarded message that he received from Brendan the he received at 0800 PST stating the house had been pre appraised and came in with the tidewater effect. I understand the lending company doesn't give information to the buyer until the appraisal has been completely finished. However, with cases like this, the company is withholding information and causes a lot of mistrust between the lending company and the buyer. If I had to rate Brendan Lindsay I would rate a 5-6.
Give Matt Brandt a raise! He’s the best! God bless the state of Missouri!
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great job team
Being a first time home buyer can be intimidating, I had zero experience, and wasn't sure where to begin. Veterans United streamlined the process, and their website clearly laid out the steps. Their staff is knowledgeable, and always available to answer any questions.
Highly recommend!
See response to #1 above.
Zach Schmitt and his team were beyond amazing! One of the best customer service experiences I have ever had! I will spread the word about how good veteransunited is to all my military buddies.
Thank you all, Michael Garrett
Thank you so much. The online portal made it very easy to stay organized, find documents, and sing when needed!
Don't even think of going anywhere else! V.U. is the only way to get what you want and what you well deserve.
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The process was quick and painless.
